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Help Desk & Ticketing

18 tools4 comparisons

Support ticket management, issue tracking, and customer service platforms

Popular Comparisons
All Help Desk & Ticketing Tools
Aidbase

Aidbase

AI-powered customer support suite for SaaS startups

Content Guru storm

Content Guru storm

Enterprise cloud contact center platform with AI-powered omnichannel routing

Discourse

Discourse

Civilized discussion for your community

Freshdesk

Freshdesk

AI-powered helpdesk software for effortless customer support at scale

Gorgias

Gorgias

The conversational AI platform built for ecommerce customer support

HappyFox

HappyFox

All-in-one help desk and customer support software

Help Scout

Help Scout

Shared inbox, help center, and live chat for customer-first support teams

Intercom

Intercom

AI-first customer service platform with Fin AI agent for instant resolutions

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Nilex Service Platform

ITIL-aligned service management platform with AI-powered ticket prioritization

Peppermint

Peppermint

Open-source helpdesk and ticket management solution

Richdesk

Richdesk

All-in-one ITSM and help desk software with integrated asset management

Seraph

Seraph

Open-source help desk and task management software with self-hosting option

tawk.to

tawk.to

100% free live chat software for websites

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UVDesk

Open-source helpdesk and ticketing system built for e-commerce and multi-channel support

Vanilla Forums

Vanilla Forums

Customer community software that drives business value

Worknet

Worknet

Agentic AI for customer support teams in Slack and Salesforce

Zammad

Zammad

Open-source helpdesk and ticketing system with omnichannel support

Zendesk

Zendesk

Complete customer service platform with AI-powered ticketing and omnichannel support