
100% free live chat software for websites
tawk.to is the world's most popular free live chat application, serving over 265,000 businesses with a 20%+ market share. It provides unlimited agents, unlimited chat history, and a complete customer communication suite including live chat, ticketing, knowledge base, and CRM — all at no cost. Optional paid add-ons include AI-powered chat automation, hired agents, and branding removal.
Fully featured live chat widget with unlimited agents, unlimited chats, and no volume restrictions on any plan
Built-in email ticketing to manage and track customer support requests alongside live chat conversations
Free hosted knowledge base with rich text editor supporting images, GIFs, code snippets, and video embeds
AI-powered chatbot that uses your knowledge base to provide 24/7 automated responses, agent suggestions, and multilingual support
Built-in contact management system to store customer information, track interactions, and reference past communications
Track website visitors in real-time, see which pages they browse, and proactively initiate conversations
Optional add-on for live video and voice calls plus screen sharing directly within the chat widget
Provide real-time customer support on your website without any software costs, ideal for startups and small businesses on a budget
Engage online shoppers in real-time to answer product questions, reduce cart abandonment, and increase conversions
Use visitor monitoring and proactive chat to identify and engage potential leads browsing your website
Deploy AI Assist to handle customer inquiries around the clock using your knowledge base content

Unified messaging platform for customer conversations at scale

AI customer service platform with live chat and chatbots

Complete customer service platform with AI-powered ticketing and omnichannel support

AI-powered helpdesk software for effortless customer support at scale
Best free alternative to Intercom — tawk.to provides live chat, ticketing, knowledge base, and CRM at zero cost, making it the ultimate budget option for teams that can't justify any support software spend.
Best for small businesses that need a complete, free customer chat solution without infrastructure complexity
On-demand professional chat agents available from just $1/hour to handle customer inquiries when your team is unavailable
Manage live chat across multiple websites and properties from a single dashboard with unlimited agents

AI-first customer service platform with Fin AI agent for instant resolutions