websms
WhatsApp, SMS and RCS business messaging in one platform
About websms
websms is a business messaging platform from LINK Mobility for sending SMS, WhatsApp, RCS and voice messages from a web portal or through APIs and plug-ins. It targets small and mid-sized businesses in Germany, Austria and Switzerland that use mobile messaging for marketing campaigns, customer service chats, appointment reminders and authentication codes.
Pros & Cons
Pros
- Transparent per-message SMS pricing published for Germany, Austria and Switzerland
- Low entry price at €19/month with no minimum term and monthly cancellation
- Covers SMS, WhatsApp, RCS and voice from one portal and API
- 14-day free trial with 50 test SMS and no credit commitment
- Highly rated on Capterra (4.9/5) for ease of use and customer service
- Backed by LINK Mobility, a large European CPaaS operator
Cons
- Website, pricing and most documentation are in German, aimed at the DACH market
- WhatsApp and RCS message fees are only available on request
- Delivery reports cost extra per SMS (€0.12 vs €0.07 national)
- Monthly base fee on top of per-message charges makes it pricier than pure pay-as-you-go SMS gateways for low volumes
Key Features
Messaging Portal
Web interface for planning, sending and analyzing SMS, WhatsApp and RCS campaigns without writing code.
Bulk SMS
Mass SMS sending to contact lists, with national and international delivery and optional delivery reports (DLR).
WhatsApp Business messaging
WhatsApp channel for 1:1 customer service chats and notifications, added to the Multichannel package.
RCS and SMS to RCS
Rich, interactive RCS messages with media and buttons, plus an option to upgrade existing SMS campaigns to RCS where the recipient supports it.
Messaging APIs
APIs for connecting SMS, WhatsApp and RCS to CRM, ERP, billing and HR systems.
Plug-ins
Extensions for common online shop systems, CRM software and email programs to send messages without custom development.
E-Mail to SMS and E-Mail to WhatsApp
Send and receive mobile messages from a regular email client.
Automatic reply assistant
Rule-based chatbot that automates replies for customer service and marketing conversations.
Voice messages
Text-to-speech converts text into phone calls to landline and mobile numbers.
Sender IDs and numbers
Alphanumeric sender IDs (3-11 characters), dedicated long numbers that accept replies, and shared shortcodes for votes and contests.
Pricing
- Test the SMS channel live
- 50 test SMS included
- No commitment, trial ends automatically
- SMS channel included
- €0.07 per national SMS, €0.12 international (Germany pricing)
- Personal contact person
- No minimum term, cancel monthly
- Everything in SMS only
- One WhatsApp or RCS channel included
- Add more channels as needed
- WhatsApp and RCS message fees on request
- Individual offer for specific channel and volume needs
Best For
Appointment reminders
Medical practices and service businesses send automated SMS reminders to cut no-shows.
Mobile marketing campaigns
Retailers send promotions and newsletters via SMS or RCS with images and buttons.
Customer service chat
Support teams handle 1:1 conversations over WhatsApp with optional automated replies.
Authentication and notifications
Developers integrate the API to send one-time passwords, order updates and system alerts.
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