Close
The No BS CRM for small, scaling businesses
About Close
Close is a sales-focused CRM built for startups and SMBs who want to close more deals without the complexity of enterprise tools. It combines calling, email, SMS, and pipeline management into one streamlined platform, eliminating the need for separate tools and reducing manual data entry so reps can spend more time selling.
Pros & Cons
Pros
- Built-in calling, email, and SMS eliminates the need for separate outreach tools
- Intuitive, clutter-free interface with minimal learning curve
- Excellent Power Dialer and Predictive Dialer for high-volume phone-based sales
- Automatic activity logging reduces manual data entry significantly
- Fast setup � teams can be productive within hours, not weeks
- Strong API and integrations for extending functionality
Cons
- Purely sales-focused � lacks marketing automation and customer support features
- Call quality issues reported by some users including occasional voice distortion
- Limited customization compared to enterprise CRMs like Salesforce
- Full customer support only available on higher-tier plans
- No free plan � only a 14-day trial available
Key Features
Built-in Calling
VoIP with Power Dialer and Predictive Dialer for high-volume outreach without third-party phone tools
Multi-Channel Inbox
Unified inbox combining email, calls, SMS, and Zoom video in a single timeline per lead
Automated Workflows
Sales sequence automation with email, SMS, and task triggers to keep follow-ups consistent
Pipeline Management
Visual pipeline with drag-and-drop deal stages, unlimited custom pipelines, and opportunity tracking
Smart Views
Dynamic saved filters that automatically surface the right leads based on activity, status, or custom criteria
AI Email Assistant
AI-powered email drafting and suggestions to help reps write faster, more effective outreach
Two-Way Email Sync
Full email sync with Gmail and Outlook so all correspondence is automatically logged in the CRM
Reporting & Analytics
Real-time dashboards tracking pipeline health, rep performance, and activity metrics
Mobile App
iOS and Android apps for managing leads, making calls, and reviewing reports on the go
Native Forms
Built-in lead capture forms that feed directly into Close pipelines without third-party integrations
Pricing
- 1 user only
- Up to 10,000 leads
- Unlimited contacts
- Email & calendar sync
- Pipeline & opportunity management
- Task management
- API access
- Unlimited leads & contacts
- Multiple pipelines
- Built-in calling & SMS
- Multi-channel inbox
- Smart Views
- Custom fields
- Data import/export
- Everything in Essentials
- Automated workflows
- Power Dialer
- AI Email Assistant
- Custom activities
- Call recording storage
- Everything in Growth
- Predictive Dialer
- Role-based access control
- Lead visibility rules
- Unlimited call recording
- Priority support
Best For
Startup Sales Teams
Fast-moving startup teams that need a CRM they can adopt in hours, not weeks, with built-in calling and email to close deals quickly
Inside Sales & SDR Teams
Sales development reps running high-volume outbound campaigns using the Power Dialer and automated sequences
SMB Pipeline Management
Small and mid-sized businesses managing sales pipelines with multiple reps who need clear visibility into deal progress and team activity
Real Estate & Financial Services
Industries with phone-heavy sales processes that benefit from built-in VoIP, call recording, and lead tracking
Remote Sales Organizations
Distributed sales teams that need a centralized platform for all communication and pipeline management accessible from anywhere
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Featured In
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Best for high-volume outbound sales teams that want calling, email, and SMS built into the CRM so nothing ever needs external logging