Slang AI
AI phone answering built for restaurant reservations and guest calls
About Slang AI
Slang AI is a voice AI phone agent built specifically for full-service restaurants. It answers every call 24/7, books, modifies and cancels reservations directly in OpenTable, SevenRooms and Yelp, captures private-event leads into Tripleseat and Perfect Venue, and transfers callers to staff on request. Slang reports more than 2,000 full-service restaurants and 35M+ calls handled.
Pros & Cons
Pros
- Deepest reservation-platform coverage in the category (OpenTable, SevenRooms, Yelp, plus Tripleseat and Perfect Venue for events)
- Purpose-built for full-service restaurants, with a large installed base and benchmark data
- Setup takes under 30 minutes of operator time and most restaurants go live within the first week
- Strong private-event lead capture that turns info calls into revenue
- SOC 2 compliant with call recordings and summaries
Cons
- No published pricing; every plan requires a sales quote
- Takeout orders are mostly handled by texting an online-ordering link rather than keying the ticket into the POS
- Broad language support is reserved for the Premium tier
- Per-location pricing adds up quickly for small groups
Key Features
Reservation Management
Books, modifies and cancels reservations over the phone directly inside OpenTable, SevenRooms and Yelp, and surfaces OpenTable Experiences
Private Events Capture
Qualifies large-party and private-event inquiries and sends enriched leads to Tripleseat or Perfect Venue
Reservation Cross-Selling
Suggests alternative times or sister locations when the requested slot is unavailable
VIP Call Handling
Recognizes VIP guests and routes or prioritizes their calls
Instant Human Transfer
Connects callers to a staff member as soon as they ask, or texts a link when nobody is available
Text Links and Confirmations
Sends SMS links for menus, online ordering and booking confirmations during the call
Multilingual Support
Bilingual support on Core; 97 languages on Premium
Smart Inbox and Insights
Call recordings, summaries, tagging, CSAT collection and benchmark data across 2,000+ peer restaurants
Pricing
- Comprehensive reservation management
- Text links and confirmations
- Full reservation integrations
- VIP call handling
- Special requests collection
- Bilingual support
- Everything in Core
- 97 languages
- Custom branding
- Reservation cross-selling
- Private events capture
- Real-time alerts
- Smart Inbox
- White glove support
- Everything in Premium
- Custom workflows and integrations
- Reporting dashboards
- Enterprise security and access controls
- Dedicated support
Best For
Full-service reservation lines
Answers and books every reservation call during service so hosts can stay with guests at the stand
Private dining and events
Qualifies event inquiries and pushes them into Tripleseat or Perfect Venue for the events team
Multi-location restaurant groups
Cross-books guests to sister locations and benchmarks call performance across sites
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