resmio
Restaurant reservations and guest management with no booking fees
About resmio
resmio is a cloud-based reservation and guest management platform built for restaurants, helping them accept online bookings 24/7 through their website, Google, Facebook, and Instagram. It combines table planning, automated guest communications, and marketing tools in a single dashboard, with a fixed monthly price and no per-reservation fees. Used by 10,000+ restaurants primarily across Europe, it is the leading reservation system in the German-speaking market.
Pros & Cons
Pros
- No per-booking fees with predictable flat-rate monthly pricing
- Free BASIC plan available with no time limit
- Strong DACH market presence with German-language support and EU data compliance
- All-in-one platform covering reservations, marketing, and staff scheduling
Cons
- Paid features locked behind add-on modules at extra cost per month
- 12-month minimum contract required for paid plans
- Primarily focused on European market with limited presence elsewhere
- Feature set may be less advanced than US-centric competitors like OpenTable
Key Features
Online Reservation Widget
Embeddable booking widget for websites, Google, Facebook, and Instagram with 24/7 availability
Visual Table Planner
Graphical floor management via web and iPad app for real-time table assignment and status tracking
Automated Guest Notifications
Email and SMS confirmations, reminders, and follow-ups sent automatically to guests
Deposit & Pre-Payment
Request deposits or pre-payments from guests to reduce no-shows and secure reservations
Google Review Automation
Automatically request Google Business reviews from guests after their visit
Email Marketing
Newsletter and marketing campaign tools to engage guests and drive repeat visits
Staff Scheduling
Shift planning with absence overview to manage restaurant staff efficiently
Partner Portal Listings
Increased visibility through listings on 50+ booking and partner portals
Pricing
- Online reservations
- Basic table management
- Guest database
- No per-booking fees
- Everything in BASIC
- Visual table planner
- Automated notifications
- Email marketing
- Google review automation
- Partner portal listings
- Everything in PREMIUM
- Deposit requests
- Staff scheduling
- Advanced analytics
- Priority support
- All add-ons included
Best For
Independent Restaurants
Accept online reservations through multiple channels without paying per-booking commission fees
Multi-Location Restaurant Groups
Manage reservations, table plans, and guest data across multiple restaurant locations
Guest Marketing
Build a guest database and run email campaigns to drive repeat visits and increase revenue
No-Show Reduction
Reduce reservation no-shows with automated reminders, confirmations, and deposit requirements
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