Interact

The employee experience platform that connects and engages your entire workforce

Communication Employee Engagement Intranet www.interactsoftware.com

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Founded

1996

Starting Price

About Interact

Interact is an enterprise intranet and employee experience platform built for HR, IT, and internal communications teams. It delivers personalized intranet homepages, multichannel broadcasts, pulse surveys, idea management, and AI-powered content tools — all in one place. Used by Fortune 500 and FTSE 250 companies including Domino's, Levi's, and Sony PlayStation, Interact integrates with Microsoft 365, Salesforce, Workday, ServiceNow, and over 100 other business applications to create a unified digital workplace.

Pros & Cons

Pros

Award-winning platform recognized as a Gartner Magic Quadrant Leader for Intranet Packaged Solutions
400+ features out of the box covering communications, engagement, and HR workflows
Deep integrations with Microsoft 365, Salesforce, Workday, and 100+ other tools
AI-powered content creation and smart send-time optimization
Native mobile apps for frontline and deskless workers
Proven at enterprise scale — used by Fortune 500 and FTSE 250 companies

Cons

Pricing is quote-based with no public tiers, making budget planning harder
Implementation can be complex and resource-intensive for large organizations
Some users report a steep learning curve for administrators
Advanced features like digital signage and pulse surveys are add-ons, increasing cost

Key Features

Personalized Homepages

Deliver tailored intranet landing pages to each employee based on their role, location, and preferences, surfacing the most relevant content automatically.

Multichannel Broadcasts

Distribute communications across email, intranet, mobile app, and digital signage simultaneously, with read receipts and response tracking.

Pulse Surveys & Polls

Measure employee sentiment in real time with custom surveys and quick polls, turning feedback into actionable insights for leadership.

Interact AI

AI-powered content creation and auto-engage tools that help authors write faster, optimize send timing, and maximize communication impact.

People Directory & Org Chart

Interactive organization chart with searchable employee profiles, skills, and contact information to help staff connect across the business.

Communities & Forums

Create group collaboration spaces and knowledge-sharing forums where employees can ask questions, share ideas, and build communities of practice.

Idea Management

Source, curate, and scale employee suggestions through a structured idea pipeline from submission to implementation.

Workplace Search

Centralized enterprise search that surfaces content from the intranet and connected document systems so employees can find what they need fast.

Mobile Intranet

Native iOS and Android apps extend the intranet to frontline and deskless workers, keeping every employee connected regardless of location.

Integrations

Over 100 out-of-the-box integrations with Microsoft 365, Google Workspace, Salesforce, Workday, ServiceNow, Concur, and Box, plus open APIs for custom connections.

Pricing

Custom

0/year

400+ out-of-the-box features
Secure cloud hosting
Technical support
All product updates
Customer success support
Implementation services
Optional add-ons (digital signage, surveys, analytics)

Best For

Internal Communications

IC teams use Interact's broadcasts, newsletters, and targeted personas to reach every employee across channels with personalized, trackable communications.

Employee Onboarding

HR teams create structured onboarding journeys for new hires, surfacing relevant policies, training resources, and introductory content automatically.

Frontline Worker Connectivity

Organizations with deskless or shift-based workforces use Interact's mobile intranet and digital signage to keep non-desk employees informed and engaged.