Hostie AI
AI concierge that answers restaurant calls, texts and emails
About Hostie AI
Hostie AI is an AI concierge for restaurants that answers calls, texts and emails in one mobile-first platform. It books and modifies reservations through integrations such as OpenTable, Resy, Tock, SevenRooms and Yelp, takes takeout orders by phone or text, supports 20 languages on its Premium plan, and was founded by restaurant operators in San Francisco.
Pros & Cons
Pros
- Covers Resy and Tock as well as OpenTable and SevenRooms, which few rivals do
- Handles texts and emails alongside calls in one operator app
- 20 languages on Premium for multilingual neighborhoods
- Built by restaurant operators, with transcripts visible to the whole team
Cons
- Pricing is not shown on the website
- Essential plan only texts links for booking and ordering instead of completing them
- POS-native order injection is less proven than ordering-first vendors like Loman AI or Kea AI
Key Features
Unified Calls, Texts and Email
One mobile-first inbox for every guest conversation
Reservation Integrations
Books and modifies reservations in systems such as OpenTable, Resy, Tock, SevenRooms and Yelp
Takeout Ordering
Guests place takeout orders by phone or text
20 Languages
Multilingual guest handling on Premium
Operator App
Real-time staff alerts and the ability to reply to guests by text
Live Transcripts and Reports
Real-time visibility into every conversation
Hospitality Group Cross-Booking
Recommends a sister location when one is fully booked
Event Inquiry Capture
Captures and organizes private event inquiries
Pricing
- Unified calls, texts and emails
- Text any link (menus, booking, ordering)
- Standard customization
- Live transcripts
- Operator app
- Everything in Essential
- Full reservation integrations
- Premium customization
- 24/7 support
- Takeout ordering
- 20 languages
- Everything in Premium
- Group cross-booking
- Conversation scoring
- White glove onboarding
- Event management integrations
- Marketing texts
Best For
Full-service restaurants on Resy or Tock
Books and changes reservations directly on platforms other voice agents skip
Restaurants drowning in texts and DMs
Consolidates phone, SMS and email guest communication
Restaurant groups
Cross-books guests to sister venues when one location is full
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