FogBugz
Lightweight software project management and bug tracking for agile teams
About FogBugz
FogBugz is a software project management system that combines bug and issue tracking, task management, time tracking, and email support in one place. Originally created by Fog Creek Software in 2000 and now owned by IgniteTech, it tracks bugs, issues, and feature requests as unified 'cases' and supports Scrum, Kanban, and Scrumban workflows. Its signature Evidence-Based Scheduling uses historical timesheet data to produce statistically grounded ship-date estimates.
Pros & Cons
Pros
- Straightforward, low-complexity setup that gets small agile teams productive quickly
- Evidence-Based Scheduling gives statistically grounded ship-date forecasts instead of gut-feel estimates
- Tracks bugs, issues, and feature requests as unified cases with clear single-owner accountability
- Email-based case creation makes bug reporting easy for non-technical users
- Highly configurable notifications and integration with code management tools
- Long track record — battle-tested in software teams since 2000
Cons
- Dated interface that has changed little in years and feels behind modern competitors
- No public pricing — purchasing requires going through IgniteTech sales
- Feature development has slowed compared to actively evolving rivals like Jira
- May not scale well for larger teams with complex workflow requirements
- Some configuration and settings are difficult for end-users to set up
Key Features
Bug & Issue Tracking
Log bugs, issues, and feature requests as cases, maintain the full project backlog, and notify the team as cases move through the workflow
Task Management
Create tasks and subtasks for each case with required details and track them through to closure with clear single-person ownership
Evidence-Based Scheduling (EBS)
Statistical algorithm that produces ship-date probability distributions based on historical timesheet data for realistic delivery estimates
Time Tracking
Built-in timesheets that feed estimates and let teams measure actual effort against plans
Customizable Workflows
Adapt case flows to your team's process and plan at the project, sprint, epic, user story, and task levels
Multiple Methodologies
Out-of-the-box support for Scrum, Kanban, and Scrumban project management approaches
Unified Search
Search docs, wikis, articles, code, issues, bugs, and discussions in one view with filtering across case fields
Email Support Integration
Interact with the system via email so both technical and non-technical users can report bugs and track issues
Integrations
Connects with Slack, GitHub, Google Drive, Trello, and Twitter
Pricing
- Bug & issue tracking
- Task management with subtasks
- Evidence-Based Scheduling
- Time tracking
- Custom workflows
- Slack, GitHub, Google Drive & Trello integrations
- Contact IgniteTech sales for a quote
- FogBugz included at no additional cost
- Access to the entire IgniteTech enterprise software portfolio
- Netflix-style all-you-can-use licensing
- Enterprise support
Best For
Agile Bug Tracking
Small software teams log, prioritize, and drive bugs to closure with workflow notifications and single-person case ownership
Release Planning with Realistic Dates
Teams use Evidence-Based Scheduling to turn historical timesheet data into ship-date probability distributions stakeholders can trust
Lightweight Project Management
Development teams that find Jira too heavy run Scrum, Kanban, or Scrumban with simple configuration and minimal admin overhead
Customer-Reported Issue Intake
Support and product teams capture customer emails directly as cases so reports never get lost between inboxes and the backlog
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