Rocket.Chat
Open-source team communication platform
Founded
2015
Starting Price
0
Category
Collaboration
Last updated March 11, 2026
About Rocket.Chat
Rocket.Chat is an open-source messaging and collaboration platform providing secure team chat, video conferencing, file sharing, and omnichannel customer engagement with self-hosted and cloud deployments.
Pros & Cons
Pros
- Open-source with self-hosted option
- Free tier for 50 users
- Highly customizable via API
- Omnichannel capabilities
- Real-time translation
Cons
Key Features
Real-Time Messaging
Channels, DMs, and threaded conversations.
Audio & Video Conferencing
Built-in calling with screen sharing.
Omnichannel Engagement
WhatsApp, Messenger, SMS, and LiveChat in one inbox.
E2E Encryption
Enterprise-grade security with 2FA and SSO.
Self-Hosted
Deploy on your own infrastructure.
Real-Time Translation
Auto-translate messages into 37+ languages.
Extensible API
Open API with marketplace apps.
Pricing
Starter
0/month
- Up to 50 users
- 100 omnichannel contacts
- Push notifications
Pro
8/user/month
Best For
Secure Internal Communication
Self-hosted messaging with E2E encryption.
Omnichannel Support
Unified inbox for all customer channels.
DevOps Collaboration
Integrations with GitHub, Jira, CI/CD.
Global Teams
Real-time translation for 37+ languages.
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Best for teams that need internal communication and customer-facing messaging in a single self-hosted platform. The omnichannel capabilities eliminate the need for a separate help desk tool.
#2
Mattermost vs Rocket.Chat: Which Self-Hosted Slack Alternative Wins? (2026)
Best for organizations that need self-hosted internal chat AND customer-facing omnichannel communication in a single platform, especially global teams needing built-in translation.
