Momence
Flexible fitness studio software for bookings, payments, and marketing
About Momence
Momence is an all-in-one platform for fitness, wellness, and experience-based studios such as yoga, Pilates, dance, indoor cycling, and boutique gyms. It brings class and appointment scheduling, memberships, payments, marketing automation, and a unified customer inbox together in one system, with a free customer booking app and optional branded apps. Founded in 2020 out of Y Combinator, Momence is now part of Xplor Technologies.
Pros & Cons
Pros
- Covers scheduling, memberships, payments, marketing, and messaging in one platform instead of several tools
- Built-in marketing automation (Sequences, Spotfiller, review requests) ties outreach to real booking and attendance data
- Unified inbox brings SMS, email, in-app, Instagram, and Facebook messages into one client history
- Niche features for specific studio types: spot booking for reformer and cycling studios, recital management for dance, WOTD programming for gyms
- Reviewers who switched from Mindbody report clients find booking easier
Cons
- No public pricing; you must book a demo to get a quote
- Some reviewers report bugs and features that don't always work as advertised
- Customer support quality draws repeated complaints in reviews
- Payment processing adds a platform fee on top of standard Stripe fees, per reviewers
Key Features
Class & Appointment Scheduling
One calendar for classes, appointments, workshops, events, retreats, and space rentals, with booking rules, capacity, pricing, and staff assignments.
Memberships & Pricing Models
Sell unlimited or usage-limited memberships, class packs, intro offers, drop-ins, subscriptions, and payment plans, with upgrades, downgrades, and transfers.
AI Inbox Agent
Answers routine customer questions, handles eligible booking and membership requests, and hands conversations to staff when needed.
Unified Inbox
Two-way SMS, in-app messages, email, and Instagram and Facebook DMs managed from one place with full client history.
Sequences & Marketing Automation
Automated customer journeys for welcoming leads, converting intro offers, following up on missed classes, and re-engaging inactive members.
Spotfiller
Automated outreach that fills empty class spots based on parameters the studio sets.
Spot Scheduling
Customers pick a specific reformer, bike, or position in the room from a customizable studio layout.
Reporting
KPI dashboards and reports covering cash and earned revenue, payroll, attendance, and intro offer conversion rates.
On-Demand Video & LMS Courses
Build an on-demand library bundled with memberships or sold separately, plus LMS courses for teacher trainings.
Mobile App & Branded Apps
Free Momence booking app for customers, with custom branded app options for a studio's own identity.
Pricing
- Pricing tailored to each business after a demo
- Free trial available
- Scheduling, memberships, payments, and marketing in one platform
- Branded app available as an option
Best For
Yoga and Pilates studios
Run class schedules, memberships, intro offers, and spot booking for reformers from one system.
Dance schools
Manage classes, recitals, costume orders, and parent communication alongside billing.
Boutique gyms and cycling studios
Handle memberships, door access and check-in, bike or spot selection, and workout programming.
Studios migrating from Mindbody
Consolidate booking, payments, and marketing tools into one platform with a dedicated switching program.
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Featured In
Best Booking Software for Pilates and Reformer Studios (2026)
Best for growth-focused Pilates studios that want spot booking tightly linked to marketing automation and intro-offer conversion.
Best Dance Studio Management Software (2026): Recitals, Tuition, and Family Billing Compared
Best for studios that mix youth term programs with adult, ballroom, or drop-in classes and want strong marketing and messaging.