
The #1 chat marketing platform for Instagram, Messenger, WhatsApp & SMS
ManyChat is the leading chat marketing platform that helps businesses automate conversations across Instagram DMs, Facebook Messenger, WhatsApp, SMS, and email. With its visual flow builder and AI-powered templates, ManyChat enables brands to create sophisticated automation workflows for lead generation, customer support, and sales without coding. Trusted by over 1 million businesses worldwide, ManyChat is the industry standard for social media DM automation.
Drag-and-drop automation builder with Quick Automations for beginners and advanced Flow Builder for power users
Automatically DM users who comment on your posts with customizable triggers and responses
Unified platform for Instagram DMs, Facebook Messenger, WhatsApp, SMS, and email marketing
ManyChat AI recognizes message intent and delivers relevant, context-aware automated responses
Send welcome messages to every new Instagram follower automatically
Set up automated DM responses based on specific keywords in messages or comments
Automatically engage shoppers who comment on product posts, capture leads, and send abandoned cart reminders via DM
Build automated quiz funnels and lead capture sequences that qualify prospects through conversational DMs
Best overall choice for businesses that want proven, scalable DM automation with multi-channel capabilities
Best for social-first brands that want WhatsApp as part of a cross-channel strategy — unmatched if you already run Instagram or Messenger automation and want to add WhatsApp.

Instagram DM automation built specifically for creators