Hostme
Restaurant reservation, waitlist and table management software
About Hostme
Hostme is a reservation, waitlist and table management system for restaurants, wineries, breweries, bars and multi-location groups. It combines online booking, a digital guestbook, server rotation, event ticketing, online ordering and SMS/email/WhatsApp marketing in one dashboard, billed as a flat monthly fee with no per-cover commissions.
Pros & Cons
Pros
- Flat monthly price with unlimited parties and no per-cover commissions
- Reservations, waitlist, table management, events and online ordering in one system
- Deposits and cancellation fees help reduce no-shows
- Reviewers describe the interface as fast and easy for hosts to learn
- Available in 8 languages, with multi-currency pricing for the US, UK, Canada, EU and Australia
- 2-week free trial with no credit card required
Cons
- No free plan; the entry plan starts at $109/month
- POS integration only on Grande and above, and support beyond Lightspeed and Square depends on the POS system
- Some channels cost extra: Facebook/Instagram integration at $15/month, and Tripadvisor and Michelin Guide bookings at $2.50 per cover
- Small public review base on G2 and Capterra compared with OpenTable, SevenRooms or Tock
Key Features
Online Reservations
Accept bookings around the clock from your website widget, Google search (Reserve with Google), Facebook, Instagram, Tripadvisor and the Hostme guest page.
Table Management
Live floor plan with customizable table statuses so hosts and staff see every table's state and can spot problems early.
Waitlist Management
Guests join the line online or in person and get a text when their table is ready, replacing physical pagers.
Deposits and Cancellation Fees
Request reservation deposits or charge cancellation fees to cut no-shows.
Digital Guestbook
Guest profiles record visit history, preferences, tags and special requests, shared across locations for groups and chains.
Server Rotation and Sections
Assign servers to sections and rotate tables evenly, with real-time tracking of each server's load and performance.
Event Management
Sell tickets for live events and tastings, manage attendance and avoid overcrowding; recurring events are billed once.
Online Ordering
Delivery, pickup and pre-order sales with order pacing to keep kitchen output under control.
Marketing Campaigns
Send targeted SMS, email and WhatsApp campaigns to your guestbook using prepaid credit packs.
POS Integration and Reports
Lightspeed and Square integrations included on Grande (other POS systems vary), plus reports on reservations, wait times and server utilization.
Pricing
- $98/month billed annually (10% discount)
- Unlimited parties per month
- Reservations, waitlist and table management
- 1 free upcoming event per month (extra events $20)
- Comprehensive analytics reports
- Unlimited SMS and WhatsApp messages
- Online ordering
- Premium support
- $152/month billed annually (10% discount)
- Everything in Mezzo
- 5 free upcoming events per month (extra events $20)
- POS integration (Lightspeed and Square included)
- Dedicated support
- Everything in Grande
- Premium dedicated support for all locations
- Volume pricing for 10 or more units
Best For
Full-service restaurants
Run bookings, walk-in waitlists and the floor plan from one dashboard and use deposits to protect peak-hour tables.
Wineries and breweries
Sell tickets for tastings and events and monitor guest flow to avoid overcrowding.
Restaurant groups and chains
Share one guestbook across locations so returning guests get consistent treatment anywhere in the group.
Bars and clubs
Manage VIP reservations and ticketed events to better monetize the venue.
Guest retention marketing
Use guestbook data to send SMS, email and WhatsApp campaigns that bring past diners back.
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