FacilityONE
Facilities management through simple solutions
About FacilityONE
FacilityONE is a cloud-based CMMS and enterprise operations platform built around the UNITY Solutions Suite, combining interactive blueprint mapping, work order management, preventive maintenance, and analytics. It serves healthcare, senior living, education, government, and corporate facilities looking to centralize asset and maintenance operations.
Pros & Cons
Pros
- Interactive blueprint mapping is a genuine differentiator vs typical CMMS tools
- Strong customer support with same-day response on most requests
- Easy to navigate once configured — quick to train new technicians
- Mobile access lets field teams look up plans and update work orders on site
- Purpose-built modules for healthcare and senior living compliance needs
Cons
- Pricing is not transparent and reviewers describe it as high
- Initial setup and installation can be time-consuming
- Permission system is limited — largely all-or-nothing access
- Learning curve when migrating from the Legacy version to UNITY
Key Features
F1 MAPS
Interactive blueprint-based mapping showing real-time asset locations, work zones, and critical infrastructure.
F1 WORKS
Work order creation, task tracking, and preventive maintenance scheduling for facility teams.
F1 INSIGHTS
Customizable analytics dashboards covering asset condition, maintenance costs, and technician performance.
F1 FORECASTS
Capital planning and long-term resource allocation tools for facility leaders.
Event Manager
Calendar-based event management with built-in billing and reporting.
Mobile Access
Mobile apps let technicians look up plans, finish specs, and update work orders from the field.
Preventive Maintenance
Schedule recurring maintenance tasks to extend asset life and reduce emergency repairs.
24/7 Client Support
Round-the-clock support team with a 99.4% client renewal rate.
Pricing
- F1 MAPS interactive blueprint mapping
- F1 WORKS work order and PM management
- F1 INSIGHTS analytics dashboards
- F1 FORECASTS capital planning
- Event Manager
- Mobile access
- 24/7/365 client support
Best For
Healthcare facility management
Hospitals use F1 MAPS and F1 WORKS to locate critical infrastructure, coordinate maintenance, and support emergency response.
Senior living operations
Communities centralize work orders, preventive maintenance, and asset records across multiple buildings.
Education campus maintenance
School districts and universities track assets, schedule PMs, and plan capital projects across campuses.
Government and public sector facilities
Municipal and federal facility teams manage compliance, asset mapping, and long-term capital forecasting.
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