Snipe-IT
Open-source IT asset management with managed cloud hosting
About Snipe-IT
Snipe-IT is a powerful, user-friendly IT asset management platform designed to replace spreadsheet-based tracking. While the core software is open-source and free to self-host, Grokability offers a fully managed cloud SaaS version that handles server setup, maintenance, upgrades, and backups so IT teams can focus on managing their hardware, licenses, and accessories instead of infrastructure.
Pros & Cons
Pros
- Open-source core means no vendor lock-in — you can always self-host
- Managed cloud option removes the operational burden of running it yourself
- Unlimited users and assets on every paid tier (no per-seat pricing)
- Robust REST API and CLI for power users and integrations
- Active community with 330+ contributors and frequent releases
- Strong security defaults including 2FA, LDAP, and SAML SSO
Cons
- UI feels dated compared to modern SaaS-native asset platforms
- Self-hosted setup requires real Linux/PHP/MySQL sysadmin skills
- Limited built-in workflows for ITSM beyond core asset tracking
- Mobile app experience lags behind the web interface
- No native discovery agent — assets are entered manually or via API/import
Key Features
Hardware Asset Tracking
Track laptops, monitors, peripherals, and any physical IT asset with custom fields, statuses, and full check-in/check-out history.
License Management
Manage software licenses, seats, expiration dates, and assignments to users or assets in one place.
Accessory & Consumable Tracking
Keep tabs on cables, adapters, toner, and other consumables with quantity-based inventory.
Managed Cloud Hosting
Fully managed SaaS hosting with automatic upgrades, backups, security patches, and a 99.99% SLA uptime guarantee.
REST API
Robust REST API for custom integrations, automations, and connecting Snipe-IT to your existing IT stack.
LDAP & SAML SSO
Active Directory/LDAP sync and SAML single sign-on for enterprise authentication.
Custom Fields & Fieldsets
Define custom fields per asset model so every category captures the data your team actually needs.
Audits & Reporting
Schedule physical audits, generate depreciation reports, and export data on demand.
Global Data Centers
12+ regions worldwide for local data residency and lower-latency access.
2FA & Security Hardening
Two-factor authentication, bcrypt password hashing, HTTPS-only cookies, and IP restrictions on higher tiers.
Pricing
- Open-source (AGPL)
- Unlimited users and assets
- Full feature set
- You manage server, upgrades, and backups
- Community support
- Unlimited users and assets
- Managed upgrades and backups
- Email support
- 120 API calls/minute
- Save 16% with annual billing ($399.99/yr)
- Everything in Basic
- Priority feature requests
- IP restrictions
- Increased LDAP memory
- $999.99/yr annual option
- Private dedicated server
- Server-wide IP restrictions
- VPN connectivity
- Unlimited API calls
- From $2,499.99/yr
Best For
IT Hardware Inventory
Centralize laptop, monitor, and peripheral tracking across an entire organization with check-in/check-out workflows.
Software License Compliance
Track license seats, expirations, and renewals to stay audit-ready and avoid over-purchasing.
School & University Asset Management
Manage Chromebook, iPad, and lab equipment fleets with student/staff assignments and audit cycles.
Distributed Workforce Equipment Tracking
Issue and recover remote-employee equipment with full chain-of-custody history.
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