ClienTrax
Veterinary practice management software with cloud or server hosting
About ClienTrax
ClienTrax is veterinary practice management software from ClienTrax Technology, an independently owned Ohio vendor operating since 1987. It combines electronic medical records, appointment scheduling, invoicing, inventory, boarding and daycare into one system, with integrations for reference labs, digital radiography, digital dental imaging and payment processing. Practices can run it on their own server or on a dedicated ClienTrax-managed Google Cloud server accessed through a browser.
Pros & Cons
Pros
- Cloud hosting gives each practice its own dedicated server rather than a shared multi-tenant database, and includes managed backup with daily, monthly and yearly restore points
- Deep hardware integration is unusual for a software vendor: ClienTrax also supplies and installs the digital X-ray, dental X-ray and PACS equipment it integrates with, so imaging setup is handled by one party
- Preventive care and wellness plans are built into the practice management system instead of requiring a third-party plan administrator
- Perpetual license means a practice that stays on-premise pays once for the software rather than an open-ended per-user subscription
- Independently owned and running since 1987, which matters in a veterinary software market where most competitors have been rolled up by distributors and corporate groups
- Downloadable working demo lets you evaluate the actual software before talking to sales
Cons
- No published pricing anywhere on the vendor site; the roughly $2,000 starting figure comes from third-party directories and the cloud hosting rate is quote-only
- The cloud option is a hosted instance of a Windows desktop application, not a natively web-built product, so the interface feels dated next to cloud-first competitors
- Marketing site is visibly neglected, with a 2017 copyright notice and no feature comparison between the Basic, Standard and Accounting editions
- Small vendor with a modest review footprint (around 28 reviews across the major directories), so there is limited independent evidence on how it scales
- Online client scheduling lives on a separate ClienTrax Cloud Services property with its own branding and support contacts, which makes the product boundary confusing
Key Features
Electronic medical records
Patient histories, SOAP notes, treatment plans and prescriptions stored per patient and accessible from any workstation on the practice network.
Cloud hosting on a dedicated server
ClienTrax provisions each cloud customer a dedicated Google Cloud server reached over HTTPS in a browser, so the application data stays separate from the endpoint device.
Lab and digital imaging integration
Direct integrations with reference labs and in-house analyzers, plus PACS, digital X-ray and digital dental X-ray so images land in the patient file automatically.
Integrated preventive care plans
Wellness and preventive care plan management built into the practice management system rather than bolted on through a third party.
Boarding, daycare and whiteboard
Boarding reservations, daily daycare tracking and an enhanced treatment whiteboard for monitoring in-hospital patients.
Online client scheduling and reminders
ClienTrax Cloud Services adds real-time online appointment booking, automated appointment reminders and client satisfaction surveys that sync with the practice schedule.
Invoicing, payments and inventory
Invoicing, integrated card processing through Gravity Payments and inventory tracking, with a separate Accounting edition for practices that want the full ledger in one place.
Multi-location support
Shared client and patient records across multiple hospital locations under one database.
Pricing
- Perpetual license, quoted per practice
- Core client and patient records
- Appointment scheduling
- Invoicing and payment processing
- Downloadable demo before purchase
- Everything in Basic
- Full electronic medical records
- Lab and digital imaging integration
- Boarding, daycare and whiteboard
- Integrated preventive care plans
- Everything in Standard
- Built-in practice accounting module
- Multi-location functionality
- Financial and end-of-period reporting
- Dedicated Google Cloud server per practice
- Browser access over HTTPS from any device
- Monthly software support and updates included
- Central Data Storage cloud backup with daily, monthly and yearly restore points
- Optional local backup to a practice PC
Best For
Single-location companion animal practice replacing paper
A general practice moving off paper records or an aging system gets EMR, scheduling, invoicing and reminders in one license, with a demo download to test the workflow before committing.
Practice that wants to retire its in-house server
The cloud hosting option moves the database onto a dedicated managed server with backup included, removing the hardware, patching and disaster recovery burden from the practice.
Clinic adding digital radiography
Practices buying digital X-ray or dental X-ray can source the equipment and the PACS integration from the same vendor as the practice software, so images route into patient files without a separate integration project.
Multi-location veterinary group
The Accounting edition supports shared client and patient records across sites along with practice-level financial reporting.
Practice launching preventive care plans
Wellness plan enrollment, billing and tracking run inside the same system that holds the medical record, avoiding a separate plan administrator.
Similar Tools
Pipedrive
The CRM platform that makes selling easy
Vista Social
AI-powered command center for social media management
Akiflow
Time-blocking digital planner & calendar
Metricool
All-in-one social media analytics and scheduling tool
Buffer
Simple, intuitive social media scheduling for growing brands
SocialBee
AI-powered social media management with content recycling