CivicGov
Cloud-based permitting, licensing, and code enforcement software for local governments
About CivicGov
CivicGov (now CivicPlus Community Development) is a cloud-based platform designed for local government agencies to manage permitting, planning, licensing, code enforcement, and fire safety inspections. Built by former government employees, it digitizes manual workflows and includes a citizen portal for online applications, payments, and inspection requests.
Pros & Cons
Pros
- Built by former government employees who understand municipal workflows and requirements
- Reduces record processing time by at least 10 days through automation of manual paperwork
- Exceptional customer support with same-day or next-day response times
- Mobile inspection app works offline — ideal for field workers in areas with poor connectivity
- Integrated citizen portal improves transparency and reduces in-person visits for residents
- Modular design lets agencies adopt individual modules or the full integrated suite
Cons
- No publicly listed pricing — requires contacting sales for a custom quote
- Zoning module needs more options for board routing and labeling according to some users
- Primarily focused on US local government — limited international applicability
- Learning curve for agencies transitioning from legacy paper-based systems
Key Features
Permitting Management
Complete solution to submit, review, approve, and issue building and construction permits with automated workflows
Business Licensing
Manage license applications, renewals, contractor credentials, payments, and inspections in one system
Code Enforcement
Process and track code complaints and violations from initial request through inspection to case resolution
Fire & Life Safety Inspections
Schedule and conduct one-time and recurring fire and life safety inspections with enforcement action tracking
Planning & Zoning
Manage subdivisions, plats, site plans, and zoning projects with robust workflow routing
Citizen Portal
Public-facing portal where citizens complete permit applications online, submit inspection requests, and track status
Mobile Inspections App
Field-ready mobile app that works online and offline, syncing data automatically when connectivity returns
GIS Integration
ESRI-based GIS mapping integration for location-based project and permit visualization
Pricing
- Permitting Management
- Business Licensing
- Code Enforcement
- Fire & Life Safety
- Planning & Zoning
- Citizen Portal
- Mobile Inspections
- GIS Integration
- Dedicated support
Best For
Municipal Permit Processing
Local governments digitize their building permit workflow from application submission through review, approval, and issuance
Business License Management
Cities manage the full lifecycle of business licenses including applications, renewals, payments, and compliance tracking
Code Enforcement Operations
Code enforcement officers track violations, manage cases, and document inspections from the field using mobile devices
Fire Department Inspections
Fire departments schedule and conduct recurring safety inspections across commercial properties with automated enforcement tracking
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