ZoomMate
Your AI teammate that analyzes, learns, and acts on your conversations to complete your work
About ZoomMate
ZoomMate is Zoom's agentic AI assistant built into Zoom Workplace, and the successor to Zoom AI Companion, which Zoom retired as a brand in mid-2026. It captures meetings with AI notes and summaries, searches across your conversations, files, and connected apps, and turns meeting outcomes into finished work such as follow-up emails, documents, slide decks, and CRM updates. A limited free tier ships with Zoom Workplace Basic, and the full ZoomMate plan adds AI credits, custom agents, deep research, and cross-app workflows.
Pros & Cons
Pros
- Lives inside Zoom Workplace, so meetings, notes, chat, and docs feed the assistant without a separate bot joining calls
- Free tier covers basic summaries and note-taking for light users
- Paid Zoom Workplace plans already include unlimited meeting summaries and AI note-taking without the ZoomMate add-on
- Note-taking works on third-party meeting platforms and in-person conversations, not only Zoom calls
- Agent builder and workflows connect to tools such as Salesforce, Jira, and Slack to act on meeting outcomes
Cons
- The full agentic plan is a per-user add-on on top of a Zoom Workplace subscription
- Credit-based usage makes heavy agentic workloads harder to budget than a flat seat price
- Free tier limits are tight: 3 summarized meetings and 3 note-taking uses per month
- The rename from AI Companion to ZoomMate and Zoom AI leaves documentation and admin settings with mixed naming
- Most value depends on your team already running meetings and docs in Zoom
Key Features
AI meeting summaries
Generates summaries, next steps, and answers to in-meeting questions for Zoom meetings, with customizable summary templates on paid plans.
My Notes AI note-taking
Captures notes from Zoom, third-party meeting platforms, mobile, and in-person conversations, then expands and organizes the key takeaways.
Agentic search and deep research
Searches the web, Zoom sources, and connected third-party data to find decisions and details buried in past conversations and files.
Task delegation
Builds meeting agendas, generates documents and slide decks, drafts and sends follow-ups, and runs research from a single AI work surface.
Custom agent builder
Create agents with third-party app connections and a knowledge bank, or use pre-built agents for sales, IT, marketing, and finance, and deploy them to channels.
Workflows
Automates multi-step routines across Zoom and third-party apps such as Salesforce, Jira, and Slack using AI nodes, templates, and a personal library.
AI Productivity Suite
AI help across Zoom Docs (Paper), Slides, Sheets, and Canvas for drafting and editing content from meeting context.
Voice Translator
Live audio translation inside Zoom Meetings on the full ZoomMate plan.
AI credits
The paid plan includes 2,200 AI credits per user per month for agentic tasks, recurring monthly.
Pricing
- Included with Zoom Workplace Basic
- Meeting summaries and in-meeting questions for 3 hosted meetings per month
- AI note-taking (My Notes) 3 uses per month
- 20 AI queries per month
- Agentic search across 10 files and 3 meetings
- 10 workflow runs per month in Zoom apps only
- AI help me write in Canvas (3 docs per month)
- Billed annually ($20/user/month on monthly billing)
- Everything in ZoomMate Basic
- 2,200 AI credits per user per month
- AI work surface for documents, slides, and post-meeting deliverables
- Unlimited AI note-taking and custom summary templates
- Custom agent builder, knowledge bank, and pre-built agents
- Web, Zoom, and third-party agentic search with deep research
- Cross-app workflows with advanced AI nodes
- AI Productivity Suite (Slides, Sheets, Paper, Canvas)
- Live audio translation in meetings
Best For
Meeting follow-through
Generate agendas before a call, capture notes during it, and automatically send follow-up emails, update Salesforce, or draft a deck afterward.
Daily briefings
Get a summary of what happened across meetings, chats, and connected apps so you start the day knowing open decisions and action items.
Sales and customer calls
Use pre-built sales agents and CRM workflows to log call outcomes and next steps without manual data entry.
Project management
Search past conversations for decisions, turn discussions into project documents, and keep tasks moving through Jira or Slack workflows.
Incident resolution
Pull together context from earlier calls, chat threads, and files to speed up response and produce post-incident write-ups.
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