WellnessLiving
The all-in-one platform to run and grow your fitness, wellness, and beauty business
About WellnessLiving
WellnessLiving is all-in-one business management software for fitness studios, gyms, Pilates and yoga studios, spas, and salons. It combines class and appointment booking, memberships, POS and payments, a marketing suite, and a client app that you can white-label under your own brand. Book-a-Spot equipment reservations let clients pick a specific reformer, bike, or mat when they book.
Pros & Cons
Pros
- Book-a-Spot lets Pilates clients reserve a specific reformer, which many generic schedulers lack
- Covers booking, memberships, POS, marketing automation, and a client app in one system
- BusinessPro includes a white-label branded app at a lower price than most branded-app add-ons
- Free setup and data migration lowers the cost of switching from Mindbody or another platform
- Built-in marketing suite with lead management, drip campaigns, and win-back automations
- AI tools (CAASI front desk, Isaac churn predictor) are part of the platform
Cons
- Capterra reviewers frequently report bugs and glitches, with slow fixes
- Many reviewers describe difficult cancellations and auto-renewing contracts; read the terms before signing
- Starter allows only one staff member, so most studios with instructors need the $199/month Business plan
- No free plan or self-serve trial; every plan starts with a sales demo
- The breadth of features means a steeper learning curve than lighter booking tools
Key Features
Class and appointment booking
Schedule group classes, private sessions, events, and workshops, with online booking through website widgets, a branded client portal, and Reserve with Google.
Book-a-Spot equipment reservations
Give each reformer, bike, mat, or room its own schedule so clients reserve a specific spot when they book. Toggle it per class, and it prevents double-booking of rooms. A $19/month add-on on Starter, included from the Business plan.
Memberships, packages, and intro offers
Sell recurring memberships, class packs, gift cards, and introductory offers, with automated recurring billing through the built-in POS and card processing.
Achieve client app (white-label option)
Clients book, pay, and manage memberships in the Achieve app. The BusinessPro plan publishes it as a fully white-labeled app under your studio's brand.
Marketing Suite
Email, SMS, and push campaigns plus automations that win back lapsed clients, nurture leads with drip campaigns, and re-engage members before they churn, with lead tracking.
CAASI AI front desk
An AI receptionist that answers client questions and handles booking tasks so studios miss fewer inquiries.
Isaac AI churn predictor
Flags members at risk of cancelling based on their visit and purchase patterns so staff can reach out first.
Rewards, loyalty, and reviews
Points-based rewards program and automated client review collection to encourage referrals and repeat visits.
Elevate staff app and staff management
Staff check schedules, check in clients, and process sales from a mobile app; payroll reports and permissions are managed centrally.
Presence website and widgets
Build a studio website or embed mobile-friendly booking, schedule, and lead-capture widgets on an existing site.
Multi-location Enterprise Cloud
Parent/HQ accounts, cross-location visits, royalties and fees, and consolidated reporting for franchises and multi-site operators.
Pricing
- Classes and appointments booking
- Achieve client app
- Elevate staff app
- POS and credit card processing
- Email and SMS notifications
- One staff member
- Free data migration
- Everything in Starter
- Unlimited staff
- Book-a-Spot equipment reservations included
- Rewards and loyalty
- Events scheduling
- Email and text marketing
- Lead management
- Email and phone support
- Everything in Business
- White-label Achieve client app
- Everything in BusinessPro
- Parent/HQ account
- Dedicated account manager
- Enterprise royalties and fees
- Multi-location reporting
- Cross-location visits
Best For
Reformer Pilates studios
Let clients book a class and a specific reformer in one step, sell intro offers and class packs, and keep members engaged through the branded app.
Boutique fitness and yoga studios
Run class schedules, memberships, and recurring billing, and use automated email and SMS campaigns to fill classes and win back lapsed members.
Studios switching from Mindbody
Move client and billing data with free migration and keep a branded client experience at a lower monthly price.
Multi-location and franchise operators
Manage several sites from a parent account with cross-location visits, royalties, and consolidated reporting.
Spas, salons, and wellness clinics
Book appointments, manage staff schedules, take payments, and collect client reviews from one dashboard.
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