Relatient
Patient engagement platform for healthcare organizations
Founded
2014
Starting Price
Contact Sales
Category
Communication
Last updated March 18, 2026
About Relatient
Relatient is an award-winning patient engagement platform that helps healthcare organizations automate appointment reminders, self-scheduling, digital registration, and two-way patient communication. The Dash platform combines scheduling, engagement, and intake workflows to reduce no-shows, improve patient access, and streamline operations.
Pros & Cons
Pros
- Dramatically reduces no-show rates — many practices report drops from 11-12% to 4-6%
- Best in KLAS 2024 for patient self-scheduling and engagement
- Integrates with 85+ EHR and practice management systems
- User-friendly interface for both patients and staff
- Comprehensive platform covering scheduling, communication, and intake in one solution
Key Features
Patient Self-Scheduling
Empower patients to book appointments 24/7 with a user-friendly interface that requires no login credentials
Appointment Reminders
Automated multi-channel reminders via text, email, and voice to reduce no-show rates
Dash Chat
AI-powered two-way chat for real-time patient-staff communication from the provider's website
eRegistration & Check-In
Digital pre-visit registration and contactless check-in workflows to streamline intake
Broadcast Messaging
Send mass communications to patient populations for health campaigns and urgent notifications
Waitlist Management
Automated waitlist to fill cancelled appointment slots and improve scheduling efficiency
Satisfaction Surveys
Post-visit patient satisfaction surveys to gather feedback and improve care quality
Pricing
Custom
Contact Sales
- Appointment reminders
- Patient self-scheduling
- Two-way messaging
- eRegistration & check-in
- EHR/PM integrations
Best For
Multi-Provider Medical Practices
Automate appointment scheduling and reminders across large practices to improve patient access and reduce administrative burden
Health Systems & Hospitals
Deploy enterprise-wide patient engagement with broadcast messaging, health campaigns, and centralized scheduling
Specialty Clinics
Streamline patient intake with digital registration and contactless check-in for specialty care workflows
Community Health Centers
Reduce no-shows and improve care access for underserved populations with automated multi-channel outreach
