WaitlistPlus

Long-term waiting list software for childcare centers, schools, and clinics

Healthcare & Medical Calendar & Scheduling Childcare Management www.waitlistplus.com

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Founded

2011

Starting Price

$15

About WaitlistPlus

WaitlistPlus is cloud-based waiting list software that lets organizations collect applications, rank and prioritize people on a list, and move them through an enrollment pipeline. It started in 2011 as DaycareWaitlist.com and now serves childcare centers, schools, medical offices, and any business managing a long-term waitlist. A self-service customer portal, automated reminder emails, and custom statuses handle most of the day-to-day list upkeep.

Pros & Cons

Pros

Purpose-built for long-term waitlists rather than same-day queue management, so priority rules, date ranges, and age brackets are first-class
Entry-level plan starts at $15/mo billed yearly, well below general-purpose enrollment or childcare management suites
Self-service portal cuts inbound phone and email volume by letting families check their own position and remove themselves
Age-based auto-promotion moves children between lists without staff intervention, which matters for multi-room daycare centers
Pro plan includes a signed BAA, so medical offices can use it under HIPAA
14-day free trial of the Premium plan with no credit card, plus a list import service on Pro

Cons

Priced per person on the list, so large waitlists get expensive fast through the per-100 capacity add-ons
Starter caps you at 3 admin users and 50 people, which is tight for anything beyond a single small center
No native integrations; you get embeddable signup links and spreadsheet export, with API work reserved for Enterprise
It handles the waitlist only, not billing, attendance, or ongoing childcare operations, so it sits alongside a full management system
Small vendor with weekday-only phone support (8am-5pm CST) and a limited public review footprint

Key Features

Waiting lists

Create unlimited lists based on age, a date range, or no criteria at all. Default ranking is by date added, with manual drag-and-drop reordering and priority rules that push specific applicants to the front.

Customer portal

A branded self-service portal where people add themselves to a list, check their current position and status, and remove themselves. Supports collecting payment during signup.

Automated email reminders

Send periodic reminder emails on a schedule so entries stay current. You control the email content and how much of the waitlist data each recipient can see.

Custom statuses and pipeline

Define your own statuses such as Contacted, Tour Scheduled, Offer Sent, and Enrolled, then bulk-update multiple records to keep the enrollment pipeline accurate.

Family management

Group children under a shared family record so siblings, parent contact details, and notes stay linked instead of being duplicated across separate list entries.