
Virtual phone system that turns any device into a business phone — no hardware required
Talkroute is a virtual phone system designed for small businesses and entrepreneurs who need a professional phone presence without buying hardware or switching carriers. It routes calls to your existing mobile, desktop, or landline phones using a virtual business number — local, toll-free, or vanity. Features include call forwarding rules, voicemail with transcription, a multi-level IVR menu (dial-by-name, press 1 for sales), hours-based routing, and team extensions. Talkroute also offers text messaging on business numbers, a softphone app for desktop and mobile, and call reporting. It's positioned as the lightweight alternative to full UCaaS platforms — setup takes minutes and the monthly cost is a fraction of traditional PBX systems.
Get local, toll-free, or vanity phone numbers that route to any device — mobile, desktop app, or landline — without porting your personal number
Build auto-attendant menus (press 1 for sales, press 2 for support) with submenus, announcements, and hours-based routing
Route incoming calls to specific team members, ring groups, or fallback to voicemail based on time of day, day of week, or caller ID
Receive voicemails as email notifications with audio attachments and text transcriptions — never miss a message while away from your phone
Send and receive SMS/MMS on your Talkroute business number — keep personal and business texting separate from one app
Make and receive calls from your business number using the Talkroute app on Windows, Mac, iOS, or Android — no desk phone required
Get a dedicated business number that rings your personal cell — callers hear a professional IVR greeting and voicemail while you manage everything from one phone
Give distributed team members extensions on a shared business number without a physical office PBX — everyone uses the softphone app from wherever they work
Acquire local numbers in multiple area codes or a toll-free 800 number to project a larger geographic presence without physical offices
Automatically route calls to voicemail or an on-call number after business hours — configure once in the IVR and the system handles it every day
Assign direct extensions to team members so callers can reach specific people directly through your main business number
Track call volume, duration, missed calls, and caller data with built-in reporting to understand communication patterns

CRM made simple for small businesses