Rezdy
The tour booking system that grows your business
About Rezdy
Rezdy is online booking software built for tour, activity, and experience operators. It automates reservations, payments, and customer communications while connecting operators to a global network of 25,000+ resellers and OTAs through its channel manager and marketplace.
Pros & Cons
Pros
- Massive reseller and OTA network via Rezdy Marketplace and channel manager
- Unlimited users, products, and reseller connections on every plan
- Strong guest manifest and check-in tools praised by tour operators
- Supports ~90 currencies and 30+ payment gateways for global operators
- No lock-in contracts and a 21-day free trial with no credit card required
Cons
- Subscription fees plus a 3% per-booking fee can be costly versus competitors
- No live chat or phone support — email-only response can be slow
- Users report occasional bugs and slow load times in the dashboard
- Learning curve for new operators setting up complex products and sessions
Key Features
Online Booking Engine
Embeddable booking widgets and a mobile-optimized checkout that let guests reserve and pay directly from your website.
Channel Manager
Real-time inventory sync with 25,000+ resellers, OTAs, and the Rezdy Marketplace to expand distribution without overbooking.
Payment Processing
Support for 30+ payment gateways plus RezdyPay, Apple Pay, and Google Pay, with payouts in around 90 currencies.
Guest Manifest
Live passenger list with check-in tools, manifest exports, and the ability to contact missing guests before departure.
Automated Communications
Triggered booking confirmations, reminders, and post-experience follow-ups to reduce manual customer service work.
Packages, Gift Cards & Promos
Bundle products, sell gift vouchers, and run promo codes to lift average order value and off-season sales.
Reporting & Analytics
Dashboards covering revenue, channel performance, and product mix, plus advanced reports on higher-tier plans.
API & Webhooks
REST API and webhooks (Expansion plan) for syncing bookings with CRMs, accounting tools, and custom workflows.
Resource Management
Centralised management of guides, vehicles, and equipment to prevent double-booking shared resources across products.
Pricing
- Online booking engine
- Mobile-optimized checkout
- Guest manifest
- Centralised resource management
- Unlimited users, products & channels
- 3% per online booking
- Everything in Foundation
- Packages & extras
- Gift cards & vouchers
- Automated customer notifications
- Advanced selling plug-ins
- 3% per online booking
- Everything in Accelerate
- Advanced reporting
- Bulk session management
- API access
- Webhooks
- 3% per online booking
Best For
Tour & Activity Operators
Sell guided tours, adventure experiences, and day trips with online inventory, automated comms, and reseller distribution.
Attractions & Event Venues
Manage timed-entry tickets, capacity limits, and on-site check-in for museums, attractions, and ticketed events.
Charter & Transport Operators
Run boat, shuttle, and charter bookings with resource management for vehicles, captains, and routes.
Equipment Rental Businesses
Schedule rentals like bikes, kayaks, or gear with availability rules, deposits, and waiver handling.
Resellers & Travel Agents
Use the Rezdy Agent portal to book partner inventory in real time with commission tracking.
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