REVE Chat
AI-powered live chat, chatbot and omnichannel customer engagement platform
Founded
2014
Starting Price
$0
Category
Customer Support
Last updated June 14, 2026
About REVE Chat
REVE Chat is an AI-first customer engagement platform that combines live chat, AI chatbots (Wize AI), and omnichannel messaging to help businesses deliver instant support, generate qualified leads, and engage customers across web, mobile, and social channels. It unifies conversations from channels like website, WhatsApp, Facebook, Instagram, and Telegram into a single inbox, and adds tools such as AI copilot, co-browsing, and audio/video calling to resolve issues faster.
Pros & Cons
Pros
- Generous free plan with AI credits and core live chat features to get started without a credit card
- True omnichannel inbox covering web, WhatsApp, Instagram, Facebook, Telegram and email
- Built-in AI agents and AI copilot for automated answers, lead generation, and agent assistance
- Advanced engagement tools like co-browsing, audio/video calling, and screen sharing
- Flexible per-seat pricing and modular add-ons so you only pay for the channels you use
Key Features
Omnichannel Inbox
Unify conversations from website, WhatsApp, Facebook, Instagram, Telegram, email and more into one centralized inbox.
AI Agents (Wize AI)
Deploy AI agents that understand intent, answer questions instantly, qualify leads, and take action across channels.
AI Copilot
Assist agents in real time with AI-driven translation, suggested replies, and knowledge-base lookups during live chats.
Live Chat
Engage website visitors with customizable chat widgets, proactive triggers, and contextual chat history.
Co-browsing
Share a customer's browser screen to guide them through forms, checkouts, and troubleshooting in real time.
Audio & Video Calling
Escalate text chats to audio or video calls with screen sharing and call recording for richer support.
Advanced Routing
Skill-based and priority routing that directs support requests to the right departments and agents.
Pricing
Free
$0/month
- 1 seat included
- 10 AI credits/mo
- 100 sessions
- Website, Facebook, Shopify, WooCommerce
- Widget theme customization
Best For
E-commerce customer support
Support shoppers across Shopify, WooCommerce, and social channels with live chat and AI agents to reduce cart abandonment.
Lead generation and qualification
Use AI agents and proactive chat to capture visitor intent and qualify sales-ready leads in real time.
Omnichannel customer service
Centralize WhatsApp, Instagram, email, and web conversations in one inbox for consistent, contextual support.
Guided assistance and onboarding
Leverage co-browsing, video calls, and screen sharing to walk customers through complex flows like checkout or setup.
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