osapiens CMMS
Maintenance software that plans, dispatches and documents work from one platform
About osapiens CMMS
osapiens CMMS (sold as osapiens HUB for Maintenance) is a cloud maintenance management system for work orders, preventive and condition-based maintenance, planning and spare parts. Technicians work through an offline-capable mobile app, and a certified SAP add-on lets it run as the execution layer on top of SAP PM or an existing EAM. It is built by osapiens, a Mannheim-based company founded in 2018.
Pros & Cons
Pros
- Free Starter plan for up to 5 users with unlimited assets and an offline mobile app
- SAP-certified add-on lets it sit on top of SAP PM/CS instead of replacing it
- Offline mobile app on iOS, Android and Windows suits plants, substations and remote sites
- GxP, EU GMP Annex 11 and 21 CFR Part 11 support for pharma and other regulated plants
- EU data hosting in ISO 27001 data centres, with osapiens itself ISO 27001 and ISO 9001 certified
- Covers both in-plant CMMS and field service dispatch in one platform
Cons
- Free Starter plan caps you at 10 work orders per month
- Paid plans are billed annually only, and Essential needs at least 5 users
- Smart form multi-language support is limited to English and German on lower tiers
- Some reviewers report sync bugs between osapiens and SAP, such as duplicated work orders and mismatched statuses
- Enterprise SAP integration and customization are quote-only
Key Features
Work orders, requests and smart forms
Create and track work orders and maintenance requests with templates, safety checklists, conditional smart forms, media uploads and signatures.
Preventive and condition-based maintenance
Build time-based and condition-based maintenance plans with automated corrective actions when readings or inspections fail.
Planning and scheduling
Dispatch work by drag and drop and plan by skills, shifts, absences, on-call availability and capacity across internal teams and contractors.
Offline mobile app
Technicians on iOS, iPadOS, Android and Windows see asset history, instructions and parts, and log time, photos and materials without a connection.
Asset management
Unlimited assets and locations with maintenance history, lifecycle files, modification tracking and QR or barcode identification.
Spare parts and inventory
Manage stock levels and storage locations, transfer parts between sites and track part usage per work order and asset.
Certified SAP connector
SAP-certified add-on for ECC and S/4HANA covering PM, CS, MM, HR and QM, with SAP kept as the system of record.
GxP-ready records
Electronic records, electronic signatures and time-stamped audit trails support validation against GxP, EU GMP Annex 11 and 21 CFR Part 11.
In-platform AI Co-Pilot
Surfaces relevant manuals, asset history and past work orders at the asset, without sending customer data to third-party AI APIs.
Dashboards and cost tracking
Track maintenance KPIs, work order performance and maintenance costs across sites.
Pricing
- Up to 5 users
- Unlimited assets and locations
- 10 work orders per month
- Checklists and step-by-step instructions
- Offline and online mobile maintenance
- Basic team management and planning
- Up to 10 users (5-user minimum)
- Everything in Starter
- Unlimited work orders
- Maintenance requests
- Preventive maintenance planning
- Billed annually
- Multi-site and unlimited users
- Everything in Essential
- Advanced planning with skills, shifts and absences
- Advanced dashboards, analytics and cost tracking
- Custom maintenance and approval workflows
- Spare parts, inventory and storage locations
- Single sign-on and data import
- Billed annually
- Everything in Premium
- ERP and custom system integrations
- Certified SAP connector
- Dedicated customer success manager
- Individual customization
Best For
Plant maintenance on top of SAP
Manufacturers keep SAP PM as the system of record while technicians plan, execute and confirm work in osapiens across many production sites.
GxP-regulated pharma maintenance
Pharma plants capture electronic signatures, audit trails and mandatory forms during each intervention for validated maintenance.
Wind and utility field maintenance
Energy and utility operators dispatch crews to distributed assets such as turbines, substations and meters, with offline execution in the field.
Small team preventive maintenance
Small maintenance teams start on the free plan to log assets, run checklists and move off spreadsheets before scheduling preventive work on a paid tier.
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