
Enterprise customer communications management for omnichannel, personalized communications at scale
OpenText Exstream (now branded OpenText Communications) is a market-leading customer communications management (CCM) platform for designing, personalizing, and delivering compliant omnichannel communications across print, email, web, mobile, and SMS. Built on a cloud-native microservices architecture, it empowers business users to craft and personalize content without IT involvement while handling high-volume, on-demand, and interactive document production at enterprise scale.
Design and deliver ultra-personalized, consistent, compliant communications across print, email, web, mobile, and SMS to optimize the customer journey.
Non-technical users can craft, edit, and personalize content and build content and business rules without IT involvement.
Containerized, cloud-native microservices architecture delivers enterprise-class performance for high-volume and on-demand communications.
OpenText Experience Aviator uses generative AI to rapidly generate relevant, personalized content and boost content development productivity.
Accelerates production of complex documents at speeds up to 10 million pages per hour for batch, on-demand, and interactive output.
Tracks message delivery and responses, automatically responding to failures or bounce-backs through unlimited failover channels.
Banks, insurers, and utilities generate compliant, personalized statements, policies, and notices at high volume across print and digital channels.
Deliver consistent welcome packs, contracts, and onboarding communications across email, web, and print for a seamless customer experience.
Customer service agents create on-demand, personalized correspondence and ad hoc letters using pre-approved templates and content blocks.
Run high-throughput batch jobs to produce invoices, bills, and bulk notifications with delivery tracking and automatic failover.
Start using OpenText Exstream today and boost your productivity.
Visit WebsiteCentralized design, creation, editing, and reuse of templates and content blocks across all communication types.
Consolidated real-time dashboards give operations managers status of Exstream jobs and data-driven insights.

Commercially safe AI image generation integrated into the Adobe Creative Cloud