ngSurvey
On-premise and cloud survey platform for enterprise research and feedback
About ngSurvey
ngSurvey is an enterprise survey software built for organizations that need full control over survey data, branding, and distribution. It ships in both on-premise and cloud editions, supports complex question logic and matrix grids, and handles multi-channel distribution across email, SMS, WhatsApp, and web links. Built on Angular with extensive customization hooks, it's aimed at regulated industries and large research teams that can't use hosted-only survey tools.
Pros & Cons
Pros
- One of the few survey tools with a true on-premise deployment option
- Strong feature set for professional research\u2014matrix questions, quotas, panel management
- Multi-channel distribution beyond just email, including WhatsApp and SMS
- CSS editor and Angular extensibility for deep UI customization
- Active Directory integration fits enterprise IT requirements
Cons
- Pricing is higher than mainstream SaaS survey tools like Typeform or SurveyMonkey
- No public pricing page\u2014every deal is a custom quote
- UI feels dated compared to newer form builders
- Smaller community and integration ecosystem than dominant players
- On-premise deployment adds IT overhead some buyers don't want
Key Features
On-Premise or Cloud Deployment
Install on your own servers for full data sovereignty, or use the hosted cloud edition
Drag-and-Drop Form Builder
Visual builder with CSS editor for custom branding, themes, and fonts across every survey
Advanced Logic and Branching
Conditional questions, piping, randomization, quota management, and dynamic thank-you pages
Matrix and Panel Questions
Professional-grade research question types including matrices, rankings, and 360-degree feedback
Multi-Channel Distribution
Send surveys via email, SMS, WhatsApp, web links, QR codes, and embeds on any site
CRM and Active Directory Integration
Sync respondent data with CRM systems and authenticate against corporate Active Directory
Offline and Mobile Collection
Collect responses on mobile devices without connectivity, then sync when back online
Report Builder and Data Export
Custom reports, cross-tabulations, and exports to Excel, CSV, SPSS, and Power BI
Pricing
- Hosted by ngSurvey
- All core question types and logic
- Multi-channel distribution
- Standard integrations
- Self-hosted on your servers
- Full data sovereignty
- Active Directory authentication
- CRM and ERP integrations
- Unlimited responses
Best For
Regulated Enterprise Research
Banks, healthcare, and government surveys that require on-premise data residency and Active Directory auth
Customer Feedback Programs
Multi-channel NPS, CSAT, and product feedback collection across email, SMS, and web
Employee Engagement
360-degree feedback, pulse surveys, and engagement studies tied to HR systems
Market Research Panels
Academic and commercial researchers running panel-managed studies with quotas and branching
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