Newired
No-code digital adoption platform with interactive in-app guidance overlays
Founded
2015
Starting Price
~$4
Category
Education & Learning
Last updated April 27, 2026
About Newired
Newired is a digital adoption platform that creates interactive guidance layers on top of existing web applications. It enables organizations to build step-by-step walkthroughs, tooltips, and contextual help without writing any code, helping users navigate complex enterprise software while reducing training costs and support tickets.
Pros & Cons
Pros
- Very intuitive and easy to use, even for non-technical staff — simpler than competitors like WalkMe and Pendo
- Excellent customer support praised consistently across reviews
- Flexible deployment with both SaaS and on-premise options at the same price
- Unlimited content creators included in the license at no extra cost
- Transparent, scalable pricing that decreases per-user cost as usage grows
Key Features
Interactive Walkthroughs
Create step-by-step guided journeys that overlay on top of any web application, walking users through tasks in real-time with a true WYSIWYG editor.
Contextual Tooltips
Deploy tooltip hotspots across applications that reveal helpful content when clicked, providing in-context assistance without leaving the workflow.
AI Assistant Integration
Built-in AI assistant that can launch walkthroughs and trigger contextual highlights to assist users directly in their flow of work.
No-Code Editor
Desktop authoring suite with WYSIWYG precision that lets non-technical staff create and deploy guidance flows in minutes without any coding.
Page-Level Analytics
Track user behavior including time spent on each page, idle time detection, and URL-based page tracking for meaningful adoption insights.
Multi-Language Support
Support for multiple languages to enable digital adoption across global organizations with diverse workforces.
On-Premise & SaaS Deployment
Pricing
Subscription
~$4/user/month
- Interactive walkthroughs & tooltips
- No-code WYSIWYG editor (free, unlimited creators)
- AI assistant integration
- Analytics & user tracking
- Multi-language support
Best For
Enterprise Software Onboarding
Guide new employees through complex enterprise applications like SAP, Salesforce, or custom internal tools with step-by-step walkthroughs that reduce time-to-competency.
Customer Self-Service Support
Reduce support tickets by providing contextual in-app guidance that helps customers complete tasks independently without contacting support teams.
Digital Transformation Rollouts
Accelerate adoption when rolling out new software or major updates by overlaying interactive guidance on the new interfaces without modifying the underlying application.
Compliance & Process Adherence
Ensure employees follow correct procedures in regulated industries by guiding them through required steps in the right order within their applications.
