Maple
AI phone answering, ordering and reservations for restaurants
About Maple
Maple is an AI phone agent for restaurants that answers calls 24/7, takes phone orders into the POS, and books, modifies and cancels reservations. It publishes flat per-location pricing with no per-minute fees, integrates with Toast, Square, Clover and Shift4 Dine for ordering and OpenTable for reservations, and offers multilingual voice.
Pros & Cons
Pros
- Only restaurant-specific agent in this group with fully published prices
- Ordering and reservations in one plan at $220-$350 per location per month
- No per-minute fees and no complicated contracts
- Covers the big four restaurant POS systems including Shift4 Dine
Cons
- Reservation integration is documented for OpenTable only; Resy and SevenRooms users should confirm before signing
- The cheapest plan only answers questions and transfers; ordering needs Pro
- Younger company with a smaller customer base than Slang AI
Key Features
24/7 AI Phone Answering
Humanlike voice that answers hours, menu and FAQ calls and transfers to staff
Phone Orders into the POS
Takes orders and sends them to Toast, Square, Clover, Shift4 Dine and other supported POS systems
Reservations
Books, modifies and cancels reservations on OpenTable
Intelligent Upselling
Suggests add-ons during phone orders
Secure Payment Over the Phone
Takes card payment during the call
Order Confirmation Texts
Sends SMS confirmations after the order
Multilingual Voice
Handles callers in multiple languages
Call Analytics
Advanced analytics on every call and outcome
Pricing
- 24/7 AI phone answering
- Hours and FAQ answers
- Automated call transfer
- Advanced call analytics
- Multilingual voice
- $85/mo when billed yearly
- Everything in Voice
- Phone orders into your POS
- Book, modify and cancel reservations
- Toast, Square, Clover, Shift4 Dine
- OpenTable reservations
- Intelligent upselling
- Payment over the phone
- White-glove onboarding
- $220/mo when billed yearly
- Everything in Pro
- Multi-location management
- Custom integrations
- Custom voice training
- Dedicated success manager
- Priority 24/7 support
Best For
Independent restaurants on a budget
Gets phone ordering and reservations on a published flat price without a sales cycle
Answer-only coverage
Uses the Voice plan to handle hours, directions and FAQ calls and transfer the rest
Multi-unit groups
Enterprise plan adds multi-location management and custom integrations
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