
AI-powered control plane for high-scale, multi-channel customer messaging
Helo Broadcast is the bulk-messaging and campaign-orchestration product from Helo.ai (formerly VivaConnect), an India-based enterprise CPaaS provider. It lets businesses build, optimize, and govern large-scale campaigns and customer journeys across SMS, WhatsApp, RCS, Email, and Voice from a single platform, with AI-driven content generation, channel selection, and send-time optimization. Built-in governance, compliance windows, and analytics make every send deliberate, compliant, and measurable.
Orchestrate journeys with adaptive, goal-based routing per user and per send, including failover routing, parallel routing, and Max/Smart Reach and Engagement modes.
Generate on-brand, channel-ready content using in-house LLMs with template acceptance scoring, auto-transliteration, grammar correction, and tone alignment.
Learns from campaign performance to recommend the best content, channel, and send time continuously, with ROI-driven, self-improving suggestions.
Design reusable, event-driven flows and drips on a visual drag-and-drop canvas, with triggers, retargeting, and CDP-connected journeys.
Keep communications compliant with business and compliance windows, quiet hours, frequency caps, throttling, region rules, and DLT/WhatsApp/RCS policy checks.
Test unlimited content and channel combinations, then auto-route to winners once statistical significance is reached.
Run compliant webinar promotions, investment updates, and timed campaigns that auto-stop at event start, with drip retargeting for non-registrants.
Distribute rich promotional flyers across SMS, WhatsApp, and RCS with channel-optimized formats and failover for maximum reach.
Send paperless bills, due-date reminders, payment confirmations, and OTP/alert traffic with compliance windows and high deliverability.
Use Multi-Channel Orchestration to route messages by goal (reach or engagement), running performance-led campaigns across channels automatically.
Start using Helo Broadcast today and boost your productivity.
Visit WebsiteAlways-on, segment-aware time-based and event-based sequences to nurture, activate, and win back customers without manual effort.
Delivery-to-engagement-to-conversion dashboards, Clarity smartlinks and segments for closed-loop attribution, exports, and audit-ready logs.
SSO/RBAC, maker-checker approvals, audit trails, and scoped API keys for enterprise governance.

Email marketing, automation, and landing pages in one platform