Digital Safe
Enterprise compliance archiving and communications governance platform
About Digital Safe
Digital Safe is an enterprise-grade compliance archiving and risk management platform, now part of Smarsh, designed for heavily regulated multinational organizations. Originally developed by Micro Focus and acquired by Smarsh in 2022, it captures, stores, and governs electronic communications across email, social media, mobile messaging, instant messaging, collaboration platforms, web, and voice. Built to meet stringent regulatory requirements including SEC 17a-4, FINRA, MiFID II, and FCA, Digital Safe helps large financial institutions and other regulated enterprises manage records retention, e-discovery, and communications surveillance at scale.
Pros & Cons
Pros
- Proven track record with large global investment banks and regulated multinationals
- Covers 100+ communication channels including legacy and modern platforms
- Immutable WORM storage satisfies SEC 17a-4, FINRA, MiFID II, and FCA requirements
- AI-powered surveillance detects misconduct before it escalates into regulatory action
- Hyperscalable cloud architecture handles massive communication volumes with fast search
- Comprehensive e-discovery with legal hold and multiple export formats
Cons
- Pricing is enterprise-only with no self-serve or SMB plans
- Pricing is not publicly disclosed — requires contacting sales
- Heavy implementation complexity typical of enterprise compliance software
- Overkill for smaller organizations with simpler compliance needs
- Now part of Smarsh, so the product roadmap is tied to Smarsh's direction
Key Features
Multi-Channel Communication Archiving
Captures and archives communications across 100+ channels including email, social media, mobile messaging, instant messaging, collaboration platforms, web, and voice in native format with full metadata
Immutable WORM Storage
Provides tamper-proof, write-once-read-many storage that satisfies SEC 17a-4 and other global recordkeeping requirements with defensible deletion policies
AI-Powered Surveillance
Uses AI to monitor communications for misconduct, insider trading, market manipulation, and conflicts of interest with contextual analysis and behavioral signals
E-Discovery & Legal Hold
Enables rapid, targeted search across all archived channels with case management, legal hold, and export capabilities in PST, EML, HTML, XML, and EDRM formats
Social Media Governance
Captures and supervises social media communications to meet compliance obligations for regulated firms using social channels for business communication
Policy-Based Retention
Configurable retention policies based on user groups, regions, message types, and risk categories to align with regulatory requirements across jurisdictions
Supervisory Review
Workflow tools that allow compliance teams to review flagged communications, document reviews, and escalate issues for regulatory readiness
Hyperscalable Cloud Architecture
Cloud-native infrastructure capable of ingesting and searching millions to billions of records, with end-to-end encryption in transit and at rest
Pricing
- Multi-channel communication capture
- Immutable WORM archive
- AI-powered surveillance
- E-discovery and legal hold
- Social media governance
- Policy-based retention
- SEC 17a-4, FINRA, MiFID II compliance
- 24/7 support
Best For
Regulatory Compliance for Financial Institutions
Global investment banks and broker-dealers use Digital Safe to maintain SEC 17a-4, FINRA, and MiFID II compliant archives of all business communications across every channel
E-Discovery for Legal Proceedings
Legal and compliance teams quickly search and export archived communications with case management and legal hold tools to respond to investigations and litigation
Communications Surveillance
Compliance officers monitor employee communications using AI-powered tools to detect insider trading, market manipulation, and conflicts of interest in real time
Social Media Compliance
Regulated firms capture and govern social media communications used for business purposes to satisfy FINRA and SEC social media recordkeeping requirements
Enterprise Records Retention
Large multinational organizations enforce policy-based retention schedules across regions and message types to meet global data governance obligations
Similar Tools
Salesforce
The world's #1 CRM platform for sales, service, marketing, and more
Hootsuite
The social media management platform trusted by millions
Sprout Social
A powerful platform to manage social at scale
Iconosquare
Analytics-first social media management for data-driven brands
Adobe Firefly
Commercially safe AI image generation integrated into the Adobe Creative Cloud
PDware
Enterprise resource planning and portfolio management software