Continually
Website chatbot builder and live chat to convert visitors into qualified leads
About Continually
Continually is a website chatbot builder and live chat tool that helps businesses capture and qualify leads 24/7. Its drag-and-drop bot builder, live chat inbox, and automated meeting scheduling let teams respond to visitors instantly and route lead data to over 1,500 connected apps.
Pros & Cons
Pros
- Generous free-forever plan with all standard chatbot and live chat features
- Fast, no-code drag-and-drop bot builder that is easy to set up
- Combines chatbots and live chat with seamless handoff between the two
- Built-in meeting scheduling removes back-and-forth booking emails
- Connects to 1,500+ apps for lead routing and automation
Cons
- Page-view-based limits can get restrictive on higher-traffic sites
- Lower tiers cap lead retention to as little as 7-14 days
- Smaller vendor compared to enterprise chat platforms like Drift or Intercom
- Advanced reporting and onboarding are reserved for the Enterprise plan
Key Features
Drag-and-drop bot builder
Build complex chatbots without code using a visual drag-and-drop builder.
Live chat inbox
Reply to incoming messages or take over bot conversations from a shared inbox.
Automated meeting scheduling
Let visitors book meetings at a mutually convenient time directly from the chat.
Lead routing to 1,500+ apps
Send captured lead data to your email list, CRM, and other tools via integrations.
One-line install
Add a single embed code snippet to any site or use the WordPress plugin.
Rich conversational messages
Engage visitors with images, GIFs, videos, and emojis inside the chat experience.
Lead profiles
Capture and store visitor details with lead profiles and configurable retention.
Multi-language support
Run bots and conversations in any language to serve global audiences.
Pricing
- 1k page views
- 1 seat
- Live chat
- Custom chatbots
- Meeting scheduling
- Lead profiles
- 7-day lead retention
- Free integrations
- Everything in Free
- 5k page views
- Remove Continually branding
- Custom domain on landing pages
- Send data to custom APIs
- 14-day lead retention
- Everything in Starter
- 20k page views
- Custom branding
- Sub accounts
- Saved replies
- Custom notifications
- 30-day lead retention
- Everything in Professional
- 40k page views
- 3 seats
- Concierge onboarding
- Reporting
- Customer success manager
- Custom contracts
- Up to 1-year lead retention
Best For
Lead capture on marketing sites
Capture and qualify website visitors automatically, even outside business hours.
Meeting booking for sales teams
Let prospects schedule demos or calls directly through the chatbot.
Live customer support
Field incoming questions through live chat with bot-assisted triage.
Drift alternative for small business
A lower-cost chatbot and live chat option for teams switching from Drift.
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