
App review & ratings analysis for mobile teams
Appbot is an app review and ratings intelligence platform that monitors, analyzes, and replies to reviews from the Apple App Store, Google Play, Amazon Appstore, and Microsoft Store. Its purpose-built AI classifies sentiment, topics, emotions, and keywords automatically and auto-translates reviews from 30+ languages, helping mobile teams understand user feedback and respond faster from a single inbox.
Track and monitor reviews from the Apple App Store, Google Play, Amazon Appstore, and Microsoft Store across all countries in real time.
Proprietary AI trained on hundreds of millions of real app reviews classifies sentiment, topics, emotions, and keywords automatically.
Automatically translates non-English reviews from 30+ languages into English so teams can read and reply to global feedback in one place.
Send new-review alerts via email, Slack, Microsoft Teams, Zendesk, Freshdesk, and hundreds of tools through Zapier.
Draft personalized replies with generative AI in one click, and define rules to send unlimited automated responses.
Monitor the KPIs you care about on a single page and schedule dashboards to be emailed automatically.
Measure how ratings change over time to understand the impact of new versions and marketing campaigns.
Product teams use AI sentiment and topic analysis to surface what users love and where apps fall short, informing the roadmap.
Support teams monitor reviews in real time and reply directly from Appbot or connected CRMs to improve ratings and retention.
Teams compare their app's sentiment and ratings against competitors and the market using benchmarks and source comparisons.
International teams auto-translate and centralize reviews across countries and stores to act on feedback worldwide.
Comparative analysis of your iOS and Google Play apps against the wider market.
Export review and ratings data programmatically via a RESTful JSON API, available as an add-on to Large and Premium plans.
Export data to CSV and Excel, or build custom review reports inside Tableau via the data connector.
Custom dashboards and scheduled email reports keep stakeholders informed on ratings trends and key KPIs.

AI-powered media intelligence and social listening platform