SurveyMonkey
AI-powered surveys and market research with 335M+ global panelists
Founded
1999
Starting Price
Free
Category
Analytics & BI
Last updated April 27, 2026
About SurveyMonkey
SurveyMonkey is a leading online survey and market research platform that helps organizations collect, analyze, and act on feedback at scale. With 335+ million global panelists through SurveyMonkey Audience, AI-powered analytics, and enterprise-grade security, it enables everything from simple polls to sophisticated B2B market research with HIPAA and GDPR compliance.
Pros & Cons
Pros
- Massive global panel of 335M+ respondents across 130+ countries with granular B2B targeting options
- Intuitive drag-and-drop builder with AI assistance makes survey creation fast for non-researchers
- Comprehensive AI suite including sentiment analysis, quality flagging, and chat-based insights
- 200+ integrations with Salesforce, Tableau, HubSpot, and other business tools
- Enterprise-grade security with HIPAA, GDPR compliance and SSO for regulated industries
Key Features
SurveyMonkey Audience
Access 335+ million panelists across 130+ countries with 200+ targeting options including job function, industry, and company size starting at $1/response
AI Survey Builder
Build with AI creates complete surveys from text prompts, automatically selecting question types and formatting for rapid survey creation
AI Analysis Suite
Chat-based insights, sentiment analysis for open-ended responses, response quality flagging, and automated thematic analysis
Advanced Survey Logic
Skip logic, branching, piping, randomization, and MaxDiff/conjoint analysis for dynamic, personalized survey experiences
Real-Time Analytics
Live dashboards with cross-tabulations, statistical significance testing, filters, and visual charts with export to Excel, SPSS, or Tableau
200+ Integrations
Connect with Salesforce, Microsoft Teams, Slack, HubSpot, Marketo, Mailchimp, and more for automated survey triggers and data sync
Enterprise Administration
Pricing
Basic
Free
- Unlimited surveys (10 questions each)
- 40 responses per survey
- Basic templates
- Data export to Excel
Standard
$25/month
Best For
B2B Market Research
Conduct panel studies, segmentation analysis, and concept testing with targeted B2B respondents using SurveyMonkey Audience and advanced methodologies
Customer Satisfaction Programs
Deploy NPS, CSAT, and CES surveys across touchpoints with real-time dashboards and automated alerts for continuous feedback loops
Product Development Research
Validate features, test concepts, and gather beta feedback with AI-powered thematic analysis to identify patterns in open-ended responses
Employee Engagement Surveys
Run engagement surveys, pulse checks, and exit interviews with anonymity features and benchmark comparisons
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Featured In
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Best all-in-one platform for B2B teams who need a single research tool that handles everything from audience panels to AI analytics to enterprise compliance
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