Brand24
AI-powered social listening and media monitoring tool
Founded
2011
Starting Price
$149
Category
Social Media Management
Last updated February 9, 2026
About Brand24
Brand24 is an AI-powered social listening platform that monitors online mentions across social media, news, blogs, forums, podcasts, reviews, and more. Trusted by thousands of companies worldwide, it tracks over 25 million online sources in real-time to deliver actionable brand intelligence and competitive insights.
Pros & Cons
Pros
- Excellent real-time mention tracking across 25M+ sources including podcasts and forums
- Intuitive, clean interface that's easy to navigate even for beginners
- Outstanding customer support rated 9.5/10 on G2 with fast response times
- Powerful AI sentiment analysis and topic clustering for actionable insights
- Comprehensive competitor benchmarking and influencer identification
Key Features
Real-Time Mention Tracking
Monitors mentions across social media, news, blogs, forums, podcasts, and reviews from 25 million+ online sources
AI Sentiment Analysis
Automatically classifies mentions as positive, negative, or neutral to gauge brand perception at scale
AI Brand Assistant
AI-powered assistant that generates insights, summaries, and recommendations based on your monitoring data
Competitor Benchmarking
Compare your brand's online presence, reach, and sentiment against competitors side-by-side
Event & Crisis Detection
Automatically detects spikes in mentions and alerts you to emerging trends or potential PR crises
Influencer Identification
Discover top influencers and brand advocates talking about your industry or brand
AI Topic Analysis
Clusters conversations into topics to reveal what people are discussing about your brand
Pricing
Individual
$149/month
- 3 keywords
- 2K mentions/month
- 1 user
- 12-hour data updates
- Basic analytics
Best For
Brand Reputation Management
Monitor what people say about your brand online and respond quickly to both praise and complaints to maintain a positive image
PR & Crisis Management
Detect negative mention spikes early with automated alerts and respond before issues escalate into full PR crises
Competitive Intelligence
Track competitor mentions, sentiment, and share of voice to benchmark your brand and spot market opportunities
Campaign Performance Tracking
Measure the reach, engagement, and sentiment of marketing campaigns and hashtags across platforms in real-time
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Featured In
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Best for B2B teams who want continuous competitive intelligence and market pulse monitoring to complement structured survey research
#8
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Essential once your D2C brand has traction — the competitive intelligence and early warning system justify the investment once you are past the scrappy startup phase.
