WellSky Patient
Patient engagement software that connects patients, families, and care teams
About WellSky Patient
WellSky Patient is a cloud-based patient engagement platform from WellSky, built on the TapCloud technology WellSky acquired in 2022. It connects patients, family members, and caregivers with their care team through two-way messaging, photo sharing, video visits, and daily check-ins. Clinicians get a care dashboard to track patient and population progress, run condition-specific programs, and receive real-time alerts when a patient's responses signal a problem.
Pros & Cons
Pros
- Combines messaging, photo sharing, video visits, and check-ins in one patient-facing tool
- Family members and caregivers can join a patient's account, which suits home health and post-acute care
- Configurable real-time alerts help care teams catch problems between visits
- Fits into the wider WellSky suite, including WellSky Home Health, the most widely used home health software per WellSky
- Named Best Overall Patient Engagement Platform in the 2024 MedTech Breakthrough Awards
Cons
- No public pricing; you need to go through WellSky sales and a demo
- Few independent user reviews are available (the Capterra listing has none)
- Aimed at healthcare organizations, not individual practitioners or small teams looking for self-serve software
- Most value comes when paired with other WellSky products
Key Features
Two-way secure messaging
Patients and care team members exchange secure messages between visits, so questions and updates don't wait for the next appointment.
Photo sharing
Patients can send photos (for example, of a wound or a medication) to clinicians for review.
Video visits
Built-in virtual visits let care teams see patients remotely without a separate telehealth tool.
Family and caregiver access
Additional family members or caregivers can be added to a patient's account to follow and take part in their care.
Daily check-ins
Patients complete daily check-ins on how they feel, which can surface health issues early and alert the care team.
Patient care dashboard
Care teams view patient- and population-level progress, communicate with patients, and issue notifications from one dashboard.
Configurable real-time alerts
Staff set alerts that fire on specific patient actions or reported data, so the right clinician can intervene quickly.
Condition-specific care programs
Clinicians administer and modify programs tailored to a condition to personalize treatment and recovery plans.
WellSky product integration
Works alongside WellSky Home Health, WellSky CareInsights, and WellSky Value-Based Insights.
Pricing
- Two-way messaging, photo sharing, and video visits
- Family and caregiver access
- Daily check-ins and condition-specific programs
- Care team dashboard with real-time alerts
- Quote-based pricing through WellSky sales
Best For
Home health and post-acute follow-up
Agencies keep in touch with patients between visits through daily check-ins, messaging, and video visits to reduce complications and readmissions.
Value-based care programs
Organizations in value-based contracts use condition-specific programs and alerts to manage high-risk patients and improve outcomes.
Family-involved care
Family members and caregivers join the patient's account so they can see updates and communicate with the care team.
Oncology and specialty care
Specialty providers, such as cancer institutes, use the platform to connect patient experience back to the care team during treatment.
Similar Tools
Weave
All-in-one communication platform for small business
Confido Health
AI voice agents for healthcare operations
SepStream
Cloud-based radiology information system and PACS platform
Florence Healthcare
Clinical trial site enablement platform for research teams
SimplePractice
All-in-one practice management for health and wellness professionals
Tebra
AI-powered EHR and practice management for independent practices
Ready to try WellSky Patient?
Start using WellSky Patient today and boost your productivity.
Visit Website