UserReport
Simple user feedback and survey widgets for websites and apps
About UserReport
UserReport provides two lightweight widgets -- a survey widget and a feedback widget -- that integrate directly into your website or app to collect user insights. It helps you understand who your users are, measure satisfaction with NPS scores, gather demographic data, and collect feature ideas through a collaborative feedback forum. Trusted by brands like TripAdvisor and Toyota, it supports 60+ languages.
Pros & Cons
Pros
- Generous free tier includes both survey and feedback widgets with core features
- Extremely easy to install with just a code snippet on your website
- Supports 60+ languages making it ideal for international websites
- Combines quantitative surveys with qualitative feedback in a single solution
- Trusted by major brands including TripAdvisor and Toyota
Cons
- Pricing for premium plans is not publicly disclosed, requiring sales contact
- Limited advanced analytics compared to dedicated customer feedback platforms
- Widget design options may feel basic compared to modern alternatives
- No native mobile SDK -- primarily designed for web integration
- Smaller community and ecosystem compared to competitors like Hotjar or UserVoice
Key Features
Survey Widget
Embeddable survey that collects demographics, NPS scores, and custom questions with your branding and colors
Feedback Widget
User-facing feedback forum where visitors submit ideas, vote on suggestions, and report issues
NPS Measurement
Built-in Net Promoter Score tracking to measure and benchmark user satisfaction over time
User Demographics
Automatically collect visitor data including gender, age, and behavioral segments
60+ Languages
Multi-language support for global websites with automatic language detection
Google Analytics Integration
Connect survey data with Google Analytics for deeper behavioral insights
Custom Branding
Customize widgets with your own logo, colors, and text to match your brand identity
Easy Installation
Simple code snippet installation -- create account, add website, paste code, and start collecting feedback
Pricing
- Survey widget
- Feedback widget
- Basic analytics
- NPS tracking
- Custom branding
- Everything in Free
- Advanced audience insights
- Priority support
- Extended analytics
- Publisher tools
- Everything in Premium
- Dedicated account manager
- Custom integrations
- SLA guarantees
Best For
Website User Research
Collect demographic data and satisfaction scores from website visitors to understand your audience
Product Feature Prioritization
Let users suggest and vote on features to guide your product roadmap based on real demand
Publisher Audience Insights
Gather reader demographics and preferences for better content strategy and ad targeting
NPS Benchmarking
Track Net Promoter Score over time to measure improvements in user satisfaction
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