Unwrap is an AI-powered customer intelligence platform that automatically uncovers trends and patterns across customer feedback from multiple sources. It helps product, support, and CX teams surface actionable insights without manual tagging or analysis.
Automatically categorizes and organizes incoming feedback without manual tagging, keeping data structured and explorable.
Surfaces trending issues and unanticipated problems automatically so teams don't have to search for them.
Natural language interface for querying feedback data and getting direct answers about customer sentiment.
Notifies teams the moment new insights or emerging issues appear, enabling fast response before problems escalate.
Customizable, shareable dashboards that democratize feedback access across product, support, and executive teams.
Speeds up replies to customer feedback while maintaining authentic, trust-building communication.
Consolidates feedback from app store reviews, support tickets, surveys, social channels, and sales calls in one place.
Product managers identify the most-requested features and pain points across thousands of feedback items to prioritize roadmap work.
Support leaders catch emerging bug patterns and friction points early via automatic alerts before ticket volume spikes.
CX teams build executive-ready dashboards that summarize customer sentiment across all channels in one view.
Distributes shareable insight dashboards across product, marketing, and leadership so everyone works from the same customer truth.

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