Twenty
Building a modern alternative to Salesforce, powered by the community
About Twenty
Twenty is an open-source CRM platform designed as a community-driven alternative to Salesforce. It offers a modern, Notion-inspired interface for managing contacts, companies, deals, and workflows while giving teams full control over their data through self-hosting options. Built with a developer-first mindset, it combines the simplicity of SaaS with the freedom of open source.
Pros & Cons
Pros
- Fully open source (GPL licensed) with no vendor lock-in
- Modern, Notion-inspired UI with fast page loads and premium feel
- Highly affordable with free self-hosting and low per-user pricing
- Developer-friendly with API-first design and webhooks for seamless integration
- Complete data control through self-hosting options
- Active community with 40k+ GitHub stars and rapid feature development
Cons
- Limited built-in features compared to mature CRMs like email campaigns and sales forecasting
- Self-hosting requires technical expertise, not ideal for non-technical teams
- Few native integrations with Gmail, Outlook, Slack, or video conferencing
- Early-stage product with smaller community compared to established CRMs
- Basic built-in reporting and analytics capabilities
Key Features
Contact & Company Management
Store and organize customer data with rich profiles for contacts and companies
Visual Pipeline Management
Kanban board and table views for tracking deals through sales stages
Custom Objects & Fields
Create custom data structures and fields to match your business processes
Workflow Automation
Automate repetitive tasks with triggers and actions
Email & Calendar Integration
Synchronize emails and calendar events directly within the CRM
API-First Architecture
Comprehensive APIs and webhooks for building custom integrations
Role-Based Permissions
Manage user access with granular permission controls
Customizable Views
Table, kanban, filters, sorting, and grouping options for any data
Self-Hosting Option
Deploy on your own infrastructure for complete data control
Multi-Language Support
Available in 28+ languages for global teams
Pricing
- Core CRM features
- Self-hosted deployment
- Community support
- Full source code access
- Unlimited records
- Custom objects/fields
- APIs & webhooks
- Email integration
- No credit card required
- Everything in Pro
- SAML/OIDC SSO
- Priority support
- Advanced security
Best For
Startups Building Sales Pipeline
Affordable, modern CRM for managing leads and deals without Salesforce overhead
Privacy-Conscious Organizations
Self-host CRM for complete data sovereignty in regulated industries
Developer-Led Sales Teams
Customize CRM extensively through APIs and build tailored integrations
Open Source CRM Migration
Replace proprietary CRMs to avoid vendor lock-in and escalating per-seat costs
Small Business Sales Management
Core contact management and deal tracking without enterprise CRM pricing
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