TrackOlap
All-in-one business automation platform for sales CRM, HR, field force tracking, and remote team management
About TrackOlap
TrackOlap is an all-in-one business automation suite that combines a sales CRM, HR management, remote team monitoring, field force tracking, and IT help desk in a single per-user subscription. Built by Noida-based Kaptune Media, it leverages GPS location tracking, geofenced attendance, and productivity analytics to help businesses manage both field teams and remote or in-office employees. Companies can start with individual modules like Sales CRM or HR and expand to the bundled One Plan as they grow.
Pros & Cons
Pros
- Genuinely all-in-one: sales CRM, HR/payroll, field tracking, employee monitoring, and help desk in one subscription
- Strong field-force capabilities with live GPS tracking, route playback, geofenced attendance, and selfie verification
- Modular per-user pricing lets small teams start with one module and expand later
- India-ready payroll with statutory PF, ESI, and professional tax components built in
- 7-day free trial with full Standard plan access and the ability to switch plans anytime
- Highly rated for ease of use and customer support on review platforms (5.0/5 on GetApp)
Cons
- Pricing amounts are no longer displayed publicly on the website - you must contact sales for a quote
- Strongly India-centric (payroll compliance, billing, support), which limits fit for other regions
- Minimum quarterly billing cycle applies - no monthly billing option
- Breadth of modules means new users typically need onboarding or training
- Users report occasional report-generation failures requiring retries
- Small vendor (11-50 employees) with a limited volume of third-party reviews
Key Features
Sales CRM & Lead Management
Multi-stage workflows with bulk lead upload, automated lead creation via integrations, lead assignment, follow-up tasks, and opportunity management
Field Force Live Tracking
Real-time GPS location of field employees with route playback, past travel routes, stoppage and speed violation alerts, and total distance reports
Geo Attendance with Selfie Verification
Geofenced punch-in/out with selfie capture, geo-based restrictions, late and early punch-out policies, and attendance regularisation
Employee Monitoring
Tracks productive vs idle time on computers, application and website usage duration, and captures automated (optionally blurred) screenshots
Time Tracking & Timesheets
Auto punch-in attendance from the desktop app, timesheets with breaks and activities, and idle-time alerts for hybrid and remote teams
Project Management & Billing
Client-based projects with task assignment, employee timesheet filling, and hour-based or project-based billing calculations
HR & Payroll Management
Salary structures with earnings, deductions, and India statutory components (PF, ESI, professional tax), monthly payruns, salary slips, leave policies, and a policy centre
IT Help Desk & Asset Management
Case/complaint workflows with stage tracking, cloud-calling integration with recordings, plus office asset database, vendor management, and cost analysis
Beat Planning & Field Sales Automation
Beat plans for field reps with check-in/check-out at customer locations, custom visit forms, and expense management
WhatsApp CRM
WhatsApp-integrated CRM workflows for engaging leads and customers from the same platform
Pricing
- Computer-based auto attendance
- Productive vs idle time tracking
- Automated (blurred) screenshots
- App and website usage duration
- Timesheets with breaks and activities
- Idle and punch-in alerts
- Everything in Time Tracking
- Client-based projects
- Task assignment
- Employee timesheet filling
- Hour-based and project-based billing
- Everything in Project Management
- Geo/mobile and computer attendance
- Task check-in and check-out
- Auto screenshots
- Application and website monitoring
- Sales CRM with lead and task management
- Field force live location tracking
- HR with payroll, leave, and policy centre
- Remote team monitoring and timesheets
- IT help desk and asset management
- Quarterly or annual billing
- Custom SLA and support tiers
- SSO and SAML authentication
- Custom branding and white-labeling
- Dedicated customer success manager
- Single-tenant deployment option
- Data migration and integration assistance
Best For
Field Sales Team Management
Track field reps in real time with GPS, plan beats, log customer visits with check-in/check-out and custom forms, and manage expenses from one dashboard
Remote and Hybrid Team Monitoring
Monitor productive vs idle time, app and website usage, and automated screenshots while employees punch in automatically from their computers
HR and Payroll for Indian SMBs
Run monthly payruns with PF, ESI, and professional tax compliance, manage leave policies, and distribute salary slips and company policies
IT Help Desk Operations
Route customer complaints through multi-stage workflows, integrate cloud calling with recordings, and track office assets and vendor costs
Startup All-in-One Operations
Replace separate CRM, HR, time tracking, and help desk subscriptions with the bundled One Plan as the team scales
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