Service Fusion
All-in-one field service management software with unlimited users and flat-rate pricing
Founded
2014
Starting Price
$245
Category
Field Service Management
Last updated March 20, 2026
About Service Fusion
Service Fusion is a cloud-based field service management platform designed for HVAC, plumbing, electrical, and other service contractors. It consolidates scheduling, dispatching, invoicing, customer management, and GPS fleet tracking into a single solution with unlimited users on all plans and no per-seat fees. Part of EverCommerce, it serves over 6,500 customers and 40,000 active users processing 5M+ jobs annually.
Pros & Cons
Pros
- Unlimited users with flat-rate pricing — no per-seat fees makes it cost-effective for large field teams
- Intuitive drag-and-drop dispatch board with color-coded job statuses for at-a-glance visibility
- Strong customer support with unlimited support included on all plans
- Complete job lifecycle management from estimate to dispatch to invoice to payment in one platform
- HVAC-specific equipment tracking with detailed service records per unit
Key Features
Drag-and-Drop Dispatch Board
Visual dispatch board with color-coded job statuses and real-time technician assignment
Customer & Equipment History
Complete records of past jobs, equipment details, and service history per customer
Estimates & Invoicing
Create estimates in the field, convert to jobs, and process payments on-site
GPS Fleet Tracking
Real-time vehicle tracking with route optimization to dispatch nearest available technician (paid add-on)
QuickBooks Integration
Two-way sync with QuickBooks for seamless accounting and invoice management
Automated Voice & Text
Appointment reminders and technician ETAs sent automatically to customers
Job Costing & Inventory
Track parts, materials, and labor costs per job for true profitability visibility
Pricing
Starter
$245/month
- Unlimited users
- Scheduling & dispatching
- Estimates & invoicing
- Customer management
- Integrated payments
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