Ringotel
All-in-one softphone and UC integration for modern business communication
About Ringotel
Ringotel is a cloud softphone and unified communications layer that connects to any SIP-based PBX or VoIP provider, adding calling, messaging, video, SMS, and CRM integrations on iOS, Android, Windows, Mac, and Linux. It is built mainly for VoIP service providers and IT administrators, who provision users centrally through an admin portal or API and can resell the apps as a white-label softphone under their own brand.
Pros & Cons
Pros
- Low per-user price with pay-as-you-go billing and no commitments
- Works with almost any SIP-based PBX or VoIP provider, including multi-tenant systems at no extra cost
- Full white-label program lets VoIP providers sell the softphone under their own brand
- Centralized provisioning and Admin API cut onboarding time, with QR-code onboarding emails
- Reviewers consistently praise responsive 24/7 support
- Broad CRM and SMS provider integrations out of the box
Cons
- Aimed at VoIP providers and PBX admins; it is not a standalone phone service, so you need a PBX or SIP provider
- Users report that the fast release pace occasionally ships unstable changes
- Some resellers say the SMS and contacts features still need polish
- Video conferencing relies on a Jitsi integration rather than a native meetings product
- Prices are listed in euros, and partner discounts require contacting sales
Key Features
Centralized softphone provisioning
Provision users, BLF contacts, and features from one multi-tenant admin portal or automate it through the Admin API.
White-label apps
VoIP providers can brand the mobile and desktop apps, onboarding emails, and portal and sell them as their own softphone.
Works with any SIP PBX
Connects to FreePBX, FusionPBX, FreeSWITCH, 3CX, VitalPBX, Vodia, PortaOne, Twilio, KAZOO, and other SIP systems, or directly to a VoIP provider without a PBX.
Advanced call features
Blind and attended transfer, unlimited conferencing, forwarding rules, cloud call recording, and visual voicemail.
Business SMS and MMS
Out-of-the-box SMS provider integrations (such as Telnyx and Twilio) with group chats, internal messages, auto-replies, and SMS to email.
AI Assistant
Call transcription with multi-channel speaker tracking, customizable call summaries, and push of insights to a CRM or webhooks (Zapier, n8n).
CRM integrations
30+ integrations including Salesforce, HubSpot, Zoho, Dynamics 365, Freshdesk, Clio, and GoHighLevel for caller ID and call logging.
Team messaging and video
Private and group chat with file sharing, 1-on-1 video calls with screen sharing, and video conferencing via Jitsi integration.
Security and SSO
TLS/SRTP encryption acting as a secure VoIP tunnel to the PBX, plus Single Sign-On via Google, Microsoft, or LDAP.
Reliable push notifications
Push-based call, message, and voicemail alerts on mobile that conserve battery life.
Pricing
- Advanced call features (transfer, forwarding, conferencing)
- SMS via SIP SIMPLE or API
- Push notifications
- 3 devices per user
- 3 months of file storage
- Cloud call recording and visual voicemail
- Centralized provisioning via admin portal or API
- Onboarding emails with QR code
- Team messaging, file sharing, and 1-on-1 video calls
- TLS/SRTP encryption
- Everything in Essentials
- SMS integrations with group chats, internal messages, and auto-replies
- 6 devices per user
- 12 months of file storage
- 30+ CRM integrations
- SSO via Google, Microsoft, or LDAP
- Google and Microsoft 365 contacts integration
- Video conferencing integration
- Custom integrations with third-party CRM and messaging platforms
- Volume discounts
- White-label apps, onboarding emails, and portal
- On-premise deployment option
- Provisioning API automation
- 24/7 worldwide support
Best For
White-label softphone for VoIP providers
Telecom and UCaaS resellers brand Ringotel apps and offer calling, messaging, and video to their customers under their own name.
Modernizing an existing PBX
IT teams running FreePBX, FusionPBX, 3CX, or similar add mobile and desktop apps, SMS, and video without replacing the phone system.
CRM-connected sales and support calling
Teams get caller identification, call logging, and AI call summaries pushed into Salesforce, HubSpot, Zoho, or other CRMs.
Remote and hybrid teams
Employees take business calls, texts, and voicemail on any device through an encrypted tunnel to the office PBX, without a VPN.
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