ReachMax
WhatsApp Business automation with 98% open rates
Founded
2015
Starting Price
R2,000
Category
Customer Support
Last updated June 30, 2026
About ReachMax
ReachMax is a WhatsApp Business automation platform that helps companies reach customers instantly through bulk messaging, chatbots, and CRM-synced workflows. It offers both a self-service SaaS platform and a done-for-you managed service for marketing campaigns, order confirmations, appointment reminders, quotes, and customer support.
Pros & Cons
Pros
- WhatsApp's near-instant 98% open rates far outperform email for time-sensitive messages
- Flat monthly platform fee with no per-message or per-contact markup beyond Meta's standard fees
- Includes up to 15,000 messages/month and unlimited 3rd-party API calls on the core plan
- No-code drag-and-drop chatbot builder usable by non-technical teams
- Offers both DIY self-service and fully managed done-for-you service
Key Features
Bulk WhatsApp Messaging
Send personalized broadcast messages to thousands of contacts at once, schedule sends, and track opens and replies.
Smart Automation
Build no-code, drag-and-drop chatbot flows and automated message triggers for inbound conversations.
Shared Team Inbox
Manage all WhatsApp conversations in one place with delivery status, team collaboration, and message search.
CRM Sync
Two-way integration with HubSpot, Salesforce, Zoho, Bitrix24 and more so customer data stays in sync automatically.
Broadcast & Live Chat
Reusable broadcast templates plus real-time live chat with customers from a single dashboard.
Pre-Built Integrations
Ready-to-use connectors for ChatGPT, Facebook, Instagram, Microsoft Teams, Google Calendar, Sheets, Analytics, and Outlook.
Unlimited 3rd-Party API Calls
Connect any external system via API with no call limits on the core platform.
Pricing
ReachMax Platform
R2,000/month
- Core platform access
- Broadcast & bulk messaging
- Live Chat
- Unlimited 3rd-party API calls
- Team members & custom roles
Best For
Order & Delivery Updates
Send real-time order confirmations and shipping notifications that customers actually see immediately.
Appointment Reminders
Reduce no-shows with automated WhatsApp confirmations and easy rescheduling.
Quotes & Invoices
Get quotes and invoices reviewed and approved faster by delivering them where customers respond.
Customer Support Automation
Provide instant 24/7 support with chatbots that handle 60-70% of inbound messages automatically.
