Primo Payroll
Cloud-based payroll software for UK employers, bureaus, and accountants
About Primo Payroll
Primo Payroll is a UK-focused cloud-based payroll platform developed by Accentra Technologies Limited. Founded in 2014 and trusted by over 4,000 employers, it covers the full payroll lifecycle — from pay calculations and payslip generation to RTI submissions, pension auto-enrolment, and HMRC compliance. It caters to both individual employers (small to enterprise) and payroll bureaus or accountants managing multiple client payrolls. Key differentiators include a fully automated auto-enrolment engine, a multi-company processing dashboard for bureaus, employee and employer self-service portals, and a pay-per-employee pricing model with no setup fees or long-term contracts.
Pros & Cons
Pros
- Fully automated pension auto-enrolment — no manual imports or exports needed
- Pay-per-employee pricing with no contracts or setup fees
- Free plan available for employers with up to 10 employees
- Multi-company dashboard purpose-built for payroll bureaus and accountants
- RTI submissions and HMRC compliance handled automatically
- Employee self-service portal for payslips, P60s, and document uploads
- Trusted by over 4,000 UK employers since 2014
Cons
- UK-only product — not suitable for businesses outside the UK
- Pricing structure can be complex across employer vs bureau tiers
- Limited integrations compared to larger payroll platforms
- No dedicated mobile app mentioned
Key Features
Cloud-Based Payroll Processing
Run payroll entirely in the cloud with real-time calculations for gross pay, net pay, deductions, and allowances.
RTI Submissions
Submit Full Payment Submissions (FPS) and Employer Payment Summaries (EPS) to HMRC automatically, with pending submission tracking and obligation enforcement.
Pension Auto-Enrolment
Fully automated auto-enrolment — classifies and enrolls eligible employees, calculates contributions, and processes direct debit payments to pension providers without manual imports.
Employee Self-Service Portal
Employees can download payslips, P60s, and HR documents, upload personal files such as proof of address or sickness notes, and manage their own profiles.
Multi-Company Bureau Dashboard
Payroll bureaus and accountants can monitor deadlines, pending actions, and payroll runs across unlimited client companies from a single intelligent dashboard.
Statutory Pay Automation
Automatically calculates and processes SSP, SMP, SAP, and SPP (statutory sick, maternity, adoption, and paternity pay).
Payslip Generation & Email Delivery
Generate professional payslips and email them directly to employees, reducing administrative overhead.
Tax Code & HMRC Compliance
Receives and applies tax code notifications from HMRC automatically, with legislative updates applied ahead of each new tax year.
Branch, Department & Job Classifications
Organise employees by branch, department, and job role for detailed reporting and cost allocation.
Bulk Email & SMS Communications
Send branded bulk messages to clients or employees using pre-defined templates, customisable with your business identity.
P60 & P45 Generation
Produce end-of-year P60s and P45s for employees automatically as part of the year-end process.
Custom Reporting
Access in-depth standard and customisable payroll reports to extract key insights on pay, deductions, and compliance.
Pricing
- Up to 10 employees
- Auto-enrolment module
- Basic payroll calculations
- Email support (low priority)
- All Essentials features
- Unlimited payment and deduction elements
- Payslip emailing
- Software support
- All Standard features
- Branch, department and job classifications
- SSP, SMP, SAP & SPP automation
- Minimum \u00a312/month
- All Professional features
- Employee self-service portal
- Tax code notifications
- Employee communication module
- Minimum \u00a316/month
Best For
Small Business Payroll
Run payroll for up to 10 employees free, with automatic HMRC RTI submissions and pension auto-enrolment handled in the background.
Payroll Bureau Management
Manage unlimited client payrolls from a single multi-company dashboard, with deadline monitoring, bulk communications, and automated auto-enrolment for all clients.
Accountant Payroll Services
Offer payroll as a service to clients with bureau-tier features including client reminders, branded communications, and centralised employee record access.
Pension Auto-Enrolment
Automate the full auto-enrolment lifecycle — employee classification, enrollment, contribution calculation, and direct debit payments to pension providers.
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