
My Country Mobile
AI-powered cloud phone system and contact center for growing businesses
About My Country Mobile
My Country Mobile (MCM) is an AI-powered cloud communication platform that combines a business phone system (UCaaS), contact center (CCaaS), and messaging in one place. Its Zia AI Agent answers calls, qualifies leads, and responds to customers 24/7, while teams get shared numbers, custom call flows, SMS/WhatsApp messaging, and local or toll-free numbers in 90+ countries. The platform is used by 17,500+ businesses and integrates with Salesforce, HubSpot, and hundreds of other tools.
Pros & Cons
Pros
- Zia AI agent answers calls and qualifies leads around the clock without manual intervention
- Local and toll-free numbers available in 90+ countries with free porting
- Combines UCaaS, contact center, SMS/WhatsApp, and video meetings in a single platform
- Wide integration coverage including Salesforce, HubSpot, Shopify, Zoho, and Zapier
- Responsive 24/7 human support praised in customer reviews
- No contracts or setup fees, with volume discounts for larger teams
Cons
- No self-service cancellation - you must contact support to cancel
- Listed prices require annual billing; monthly billing costs more
- Notification options could be more flexible according to user reviews
- Smaller brand recognition compared to RingCentral, Nextiva, or Dialpad
Key Features
Zia AI Agent / AI Receptionist
24/7 AI agent that answers calls and messages, qualifies leads, books appointments, and routes conversations to the right team.
Call Routing & Forwarding
Custom call flows, auto attendant, IVR menus, and priority- or schedule-based routing so every call reaches the right person.
International Numbers
Local and toll-free business numbers in 90+ countries with free number porting and instant setup.
SMS, MMS & WhatsApp Messaging
Send and receive texts, run SMS marketing, and manage WhatsApp and live chat alongside calls in one inbox.
AI-Powered Video Meetings
Unlimited video meetings for up to 100-200 participants with AI transcription, summaries, and insights.
Call Recording & AI Transcription
Automatic call recording with AI transcription, call tagging, and sentiment analysis for quality and coaching.
Outbound Dialers
Predictive, progressive, and preview dialers for sales and contact center teams.
Analytics & Oversight
Real-time Quality of Service analytics, team performance reporting, and customizable business analytics with up to 12 months of storage.
CRM & App Integrations
Connects with Salesforce, HubSpot, Shopify, Zoho, Zapier, Google, Microsoft, and 300+ other apps, plus developer APIs.
Team Collaboration
Shared numbers, shared team inbox, and real-time visibility into conversations across the whole team.
Pricing
- Billed annually
- Unlimited domestic calling
- SMS and MMS
- IVR and visual voicemail
- Google and Microsoft integrations
- Unlimited AI video meetings (up to 100 participants)
- AI meeting transcription and summaries
- Developer platform and API access
- Billed annually
- Everything in Standard
- Auto call recording
- Advanced call monitoring and handling
- Multi-site management
- Unlimited internet fax
- CRM integrations (Salesforce, HubSpot, 300+ apps)
- Custom roles and permissions
- Billed annually
- Everything in Business
- Customizable analytics with 12 months of storage
- AI video meetings up to 200 participants
- Device analytics and alerts
- Unlimited storage for files and recordings
Best For
AI Receptionist for Small Businesses
Let the Zia AI agent answer calls after hours and during peak times, qualify leads, and book appointments so no opportunity is missed.
Global Sales Teams
Equip reps with local numbers in 90+ countries, predictive dialers, and CRM-synced call logging for international outreach.
Customer Support Contact Center
Run a cloud contact center with IVR, call routing, recording, sentiment analysis, and real-time performance analytics.
E-commerce Customer Communication
Manage calls, SMS, and WhatsApp from one inbox and connect Shopify and CRM data for context on every customer conversation.
Distributed and Multi-Site Teams
Use shared numbers, multi-site management, and team-wide conversation visibility to keep remote offices on the same page.
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