MDconnection
Cloud-based practice management software for medical practices and billers
About MDconnection
MDconnection is a HIPAA-compliant, cloud-based medical practice management platform designed for small to large healthcare practices, medical billing companies, and urgent care facilities. It streamlines administrative and clinical workflows with enterprise scheduling, electronic claim submission and scrubbing, patient tracking, real-time insurance eligibility verification, electronic remittance advice, and detailed financial reporting. The optional PatientConnection add-on provides patients with a portal to pay bills, schedule appointments, and manage personal health information. Because it's fully cloud-hosted, there's no equipment to purchase, and providers get 24/7 access from any internet-connected device.
Pros & Cons
Pros
- No equipment to buy or long-term contracts required
- Cloud-based with 24/7 access from anywhere
- Comprehensive billing and claim management tools
- HIPAA-compliant with role-based security
- Free software updates and daily data backups
- Supports both medical practices and billing companies
Cons
- Pricing not publicly listed — requires quote
- Customer support response times can be slow (24-48 hours)
- Some features reported as unnecessary by users
- EHR is via third-party partnership (Nexus Clinical), not native
Key Features
Enterprise Patient Scheduling
Intuitive appointment scheduler with customizable options, color-coded patient tracking from lobby through checkout, and multi-provider support.
Electronic Claim Processing
Submit CMS-1500 paper and electronic claims with enhanced claim scrubbing to validate codes, reduce denials, and reconcile missing claims.
Real-Time Insurance Eligibility Verification
Instantly verify patient insurance coverage before appointments to reduce billing errors and claim rejections.
Electronic Remittance Advice (ERA)
Automate payment posting with ERA processing and advanced insurance payment disbursement options for faster revenue cycles.
Financial Analytics & Reporting
Detailed financial, appointment, patient, referrer, and insurance reports with intuitive billing dashboards for practice performance insights.
Up-to-Date Code Sets
Always current ICD, CPT, and HCPCS code sets automatically maintained, eliminating manual code updates and reducing compliance risk.
Document Management
Secure, cloud-based document storage with 24/7 access to patient files and records from any internet-connected device.
PatientConnection Portal
Optional patient-facing portal enabling online bill payment, real-time appointment scheduling, and self-service health information updates.
Role-Based Security
Advanced user permissions management with IP filtering and role-based access controls to protect sensitive patient data.
Configurable Visit Templates
Customizable visit workflow templates by medical specialty to streamline documentation and improve provider efficiency.
Pricing
- Unlimited electronic claims and ERA
- Unlimited CMS-1500 paper claims
- ICD/CPT code scrubbing
- Insurance eligibility verification
- Patient and practice reports
- Email and phone support
- No long-term contracts
- Everything in Billing Series
- Patient and practice scheduling
- Patient tracking (lobby through checkout)
- PatientConnection web portal
- Configurable visit templates
- Referral management
- Advanced security and permissions
Best For
Medical Practice Management
Small to mid-size medical practices use MDconnection to manage patient scheduling, billing, and insurance claims from a single cloud platform without on-premise infrastructure.
Medical Billing Services
Medical billing companies use the Billing Series to handle electronic claims, ERA processing, and financial reporting for multiple provider clients.
Urgent Care Facilities
Urgent care centers leverage fast cloud-based scheduling and real-time eligibility verification to handle high patient volumes efficiently.
Remote Practice Administration
Providers and billing staff access patient records, submit claims, and run reports from home or hospital settings via any internet browser.
Patient Self-Service
Practices with the PatientConnection add-on empower patients to book appointments online, pay bills, and keep their health information current.
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