
Markate
Run your entire field service business on one platform
About Markate
Markate is a field service management and CRM platform for home service businesses that combines leads, estimates, scheduling, dispatch, invoicing, payments, and employee tracking in one web and mobile app. Pricing is a flat base fee for the owner plus $5 per additional employee, which keeps it cheaper than per-tier competitors for small crews. Founded in 2015 and based in Scottsdale, Arizona, it says it serves over 25,000 home service pros.
Pros & Cons
Pros
- Low cost for small teams: a $49.95 base plus $5 per employee undercuts most tiered field service plans
- Covers the full lead-to-payment flow, from estimates and scheduling to invoicing and payment collection, in one app
- Every core feature is included in the base price rather than locked behind higher tiers
- Mobile app works offline for technicians in the field
- Free data migration within 1-3 business days and U.S.-based phone, chat, and email support
- No contract and a 14-day free trial without a credit card
Cons
- Fewer third-party integrations than larger platforms such as Jobber or Housecall Pro
- Some add-ons, such as mass email and text campaigns, cost extra
- Better suited to small home service businesses than to larger HVAC or plumbing dispatch operations
- Support hours are limited to Monday-Friday, 9am-5pm MST
- Small number of public reviews on sites like Capterra compared to major competitors
Key Features
Leads Pipeline
Track leads and opportunities through a pipeline with follow-up reminders, real-time alerts, and lead conversion reporting.
Scheduling & Dispatch
Drag-and-drop calendar for scheduling and dispatching jobs, with bulk reassigning and rescheduling and SMS/email job reminders to customers.
Estimates to Invoices
Build standard, option, or package estimates and convert them automatically into work orders and invoices, with e-signature capture and change-order tracking.
Online Payments
Collect card and ACH payments online or on mobile, save cards on file, take tips, offer customer financing, and use instant payouts.
Recurring Work Orders & Invoices
Set up progressive and recurring work orders, invoices, and expenses for maintenance contracts and repeat customers.
Employee Management
Role-based access, time tracking, GPS location tracking, in-app team chat, and payroll reports for field crews.
Business Reporting
Metrics dashboard with profit and loss, sales tax, job costing, sales leaderboard, customer demographics, and monthly or yearly closeout reports.
Marketing Automation
Automated estimate and invoice follow-ups plus email drip campaigns to bring customers back.
Offline Mobile App
iOS and Android apps that work offline so technicians can view jobs, update schedules, and manage customers from the field.
Integrations
QuickBooks sync, payroll integration, Google Calendar and iCal sync, Google Contacts import, and a developer API.
Pricing
- $45.95/month when billed yearly ($551.40/year)
- Leads and jobs management
- Scheduling, dispatch, and drag-and-drop calendar
- Estimates, invoices, and online payments
- Expense and mileage tracking
- Reporting and analytics
- QuickBooks integration
- Free data migration and U.S.-based support
- Added per employee on top of the $49.95/month base
- Everything in Owner Operator
- Defined roles and access
- Time and location tracking
- Job assignment and notifications
- In-app team chat
- Payroll reports and payroll integration
Best For
Solo Contractors
Owner-operators handle estimates, scheduling, invoicing, and payment collection from one mobile app for a single monthly fee.
Small Field Crews
Growing home service teams add technicians at $5 each, then dispatch jobs, track time and location, and run payroll reports.
Cleaning and Maintenance Services
Recurring work orders and invoices automate repeat visits for cleaning, lawn care, and maintenance contracts.
Handyman and Remodeling Businesses
Option and package estimates, change-order tracking, e-signatures, and progressive invoicing support multi-stage jobs.
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