Loyal-n-Save
Omnichannel loyalty rewards platform for retail and small businesses
About Loyal-n-Save
Loyal-n-Save is a loyalty program management platform that helps retail businesses increase customer retention and engagement through customizable rewards, campaigns, and referral programs. With 1.7 million+ users and seamless POS integration, it serves grocery stores, tobacco shops, convenience stores, salons, and restaurants with an easy-to-use mobile app and merchant control center.
Pros & Cons
Pros
- Simple and user-friendly interface with small learning curve for both merchants and customers
- Month-to-month subscription with no long-term contracts — cancel anytime with no additional fees
- Seamless POS integration that works without requiring major operational changes
- 24/7 customer support available via email and phone
- Proven to increase customer retention by 88% with omnichannel loyalty engagement
Cons
- Starting price of \u002499/month may be steep for very small businesses just starting out
- Strongest integration is with FTx POS — third-party POS systems may have limited features
- Primarily focused on US retail market with limited international presence
- Setup and configuration fees add to the initial investment cost
Key Features
Loyalty Campaigns
Create and manage customizable loyalty campaigns to promote sign-ups, specific products, brand engagement, and customer retention from the Control Center
Mobile Rewards App
Customer-facing mobile app where shoppers earn reward tokens, track receipts, redeem rewards, and receive push notifications about deals and promotions
POS Integration
Seamless integration with FTx POS and other point-of-sale systems without requiring substantial operational changes to existing workflows
Team Builder & Referrals
Built-in referral program that lets customers earn additional rewards by inviting friends, helping merchants expand their customer base organically
Analytics & Reporting
Comprehensive reports tracking results by campaign, items, customers, employees, and stores to measure loyalty program ROI
Push Notifications & SMS
Engage customers with targeted push notifications and SMS text messaging to drive repeat visits and promote special offers
Branded Swag Rewards
Offer branded merchandise and exclusive items as reward redemption options alongside traditional discounts and coupons
Pricing
- Loyalty program setup
- Customer mobile app
- Basic campaigns
- Push notifications
- Analytics dashboard
- Email support
- Everything in Starter
- Advanced campaigns
- SMS messaging
- POS integration
- Team Builder referrals
- Branded swag rewards
- Priority support
- Everything in Professional
- Multi-location support
- Custom integrations
- Dedicated account manager
- Advanced analytics
- White-label options
Best For
Grocery Store Loyalty
Grocery retailers use Loyal-n-Save to reward repeat shoppers with tokens, promote weekly specials via push notifications, and track customer purchasing patterns across multiple store locations
Convenience Store Retention
Convenience stores drive repeat visits with targeted campaigns, digital coupons, and age-verified promotions for tobacco products through the integrated loyalty system
Restaurant & Cafe Rewards
Food service businesses create branded loyalty programs where diners earn tokens on every visit and redeem them for discounts, free items, or exclusive merchandise
Salon & Spa Customer Engagement
Beauty businesses build client loyalty with appointment-linked rewards, referral bonuses, and personalized push notifications for upcoming promotions and services
