Knowby
Connect every worker. Ensure no one gets left behind.
About Knowby
Knowby is a digital instruction and SOP platform that turns videos, PDFs, and manual processes into interactive step-by-step guides using AI. Designed for frontline and office teams, it offers QR-code access, multilingual translation, compliance workflows, and offline support across web and mobile.
Pros & Cons
Pros
- Fast AI-powered conversion of videos and PDFs into structured guides
- Strong offline and mobile-first experience for frontline workers
- Auto-translation into 140+ languages out of the box
- Simple, transparent flat per-user pricing with no tiered feature gating
- Built-in compliance, approval, and version control workflows
Cons
- Per-view billing for public knowbys can be unpredictable at scale
- Price increasing to $5/user in summer 2026 unless prepaid annually
- Australia-based hosting may not suit data-residency requirements outside APAC
- Less suited for traditional long-form e-learning courses than dedicated LMS platforms
Key Features
AI Guide Creation
Convert videos, PDFs, or screen recordings into structured step-by-step guides using multimodal generative AI.
QR Code Sharing
Share work instructions via QR code, link, or embed for point-of-work guidance.
Multilingual Support
Auto-translate instructions into 140+ languages to support diverse, global workforces.
Offline Mode
Access guides on iPad, iPhone, or Android without an internet connection for frontline environments.
Compliance & Approval Workflows
Built-in approval, version control, and audit history for regulated industries.
Forms & Data Capture
Embed forms within steps to capture compliance data, photos, or sign-offs in real time.
Completion Tracking
Track who has viewed, completed, or acknowledged each guide for training records.
Custom Branding & SSO
Apply team branding and authenticate via single sign-on for enterprise rollouts.
Pricing
- No credit card required
- Unlimited knowby creation
- All features included
- Web & mobile apps
- Unlimited knowby creation
- AI guide creation
- QR code sharing
- Offline mode
- 140+ language support
- Single Sign-On (SSO)
- Completion tracking
- Compliance & approval workflows
- Version control
- Team branding
- Full support
- Pay-as-you-go (no monthly commitment)
- Public link accessible without account
- Ideal for customer-facing instructions
- All authoring features included
- Volume pricing for large deployments
- All Standard features
- Dedicated support
Best For
Frontline SOPs
Capture and distribute standard operating procedures for manufacturing, hospitality, and logistics teams via QR codes at the point of work.
Onboarding & Training
Onboard new hires with interactive video-based guides that track completion and capture sign-offs.
Compliance Documentation
Maintain auditable, version-controlled work instructions for regulated industries like healthcare and food production.
Customer Self-Service
Publish public-facing how-to guides for product setup or troubleshooting using pay-per-view public knowbys.
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