Kea AI
Voice AI for restaurant phone ordering with direct POS integration
About Kea AI
Kea AI is a restaurant-native voice and text AI that answers every call, takes complex phone orders and sends tickets straight to the POS. It offers 11+ direct POS integrations including Toast, Square, Clover and Olo, unlimited concurrent calls, PCI-compliant card saving, and loyalty, coupon and order-throttling controls built for pizza and quick-service menus.
Pros & Cons
Pros
- Handles notoriously complex pizza menus (half-and-half, hidden modifiers, coupons)
- Unlimited concurrent calls on a flat fee, so the cost does not climb during a rush
- Direct POS integrations with Toast, Square, Clover and Olo
- Saved cards and loyalty integration make repeat phone orders fast
Cons
- Pricing is only shared after a demo request
- Ordering-first; reservation handling is not its focus
- Best fit is takeout-heavy concepts rather than full-service dining rooms
Key Features
Voice AI Ordering
Takes complex orders with half-and-half items, hidden modifiers and substitutions
Direct POS Integrations
11+ POS connectors including Toast, Square, Clover and Olo; menus connect in under 15 minutes and tickets print instantly
Unlimited Concurrent Calls
Dedicated Kea number that answers every simultaneous call during the rush
Kea Pay
PCI-compliant card capture and saved cards for repeat callers, with pay-on-arrival limits
86 Detection and Substitutions
Detects sold-out items and suggests substitutes
Specials, Coupons and Loyalty
Auto-applies coupons and connects to loyalty programs such as Thanx
Order Throttling
Limits order volume when the kitchen is slammed
Text AI
Conversational ordering over SMS in addition to voice
Pricing
- Unlimited concurrent calls and dedicated Kea number
- Direct-to-POS integrations
- AI call reporting and trends
- 86 detection and substitution suggestions
- Kea Pay card capture
Best For
Pizza and quick-service chains
Takes high volumes of complex takeout orders straight into the POS
Owner-operators on the line
Lets a cook or GM keep working while every phone order is captured
Loyalty-driven repeat orders
Recognizes regulars, saves cards and suggests their usual order
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